Recover My EDGAR Account If I Have Incorrectly Managed My Login.gov Account
Errors in managing your Login.gov account can cause you to lose access to EDGAR. You can recover EDGAR access if you have erroneously deleted your Login.gov account or impermissibly added other persons’ emails to your Login.gov account following the instructions below.
Erroneous Deletion of Login.gov Account
Individuals should not delete their Login.gov accounts associated with EDGAR or they will lose access to their established EDGAR accounts.
If you deleted the Login.gov account you used for EDGAR and created a second Login.gov account with the same email address, you will be able to log into the EDGAR Filer Management dashboard with the newly created Login.gov account, however, none of the filers/CIKs that were previously associated with you in EDGAR will appear in the My Accounts table. EDGAR will not recognize you as associated with these filer accounts.
To regain access to these filer accounts, an account administrator for each filer/CIK must remove you from that filer/CIK’s EDGAR account and then manually re-invite you to the account. See How Do I Invite, Remove, and Change the Roles of Individuals.
EDGAR will send an email to you with the invitation for each filer/CIK. You must accept the invitation to re-establish access to that filer/CIK.
Impermissible Addition of Other Persons’ Emails to A Login.gov Account
Login.gov accounts are strictly for individual use. They serve as a unique digital identity for one person. If you impermissibly associate multiple users’ emails with a single Login.gov account, you may lose access to your established EDGAR account.
If you add another individual’s email address to your Login.gov account used for EDGAR, when you or the other individual log into EDGAR the system may view the Login.gov account as representing two different people and may block the login to prevent unauthorized access.
EDGAR may display the error: Unable to sign in at this time. The email address used to log in to Login.gov is different from the email address that is registered in EDGAR.
Neither person will be able to log in.
To resolve the issue, you must log into the Login.gov account and remove the other individual’s email address from the profile. Follow the instructions in Part 2: Delete the outdated email address of Login.gov’s Change the email address associated with your account guidance.
The other individual must create his own, separate Login.gov account using only his own email address. Refer to How Do I Obtain Login.gov Individual Account Credentials for guidance.
If you encounter any problems, or have any questions, please contact EDGAR Next Filer Support at (202) 551-8900, option 2.
Additional Resources
Last Reviewed or Updated: Aug. 11, 2025