Date: 2/5/98 1:59 PM Jonathan G. Katz Office of the Secretary Securities and Exchange Commission 450 Fifth Street NW Washington, DC 20549 Re: File No. S7-27-97, Delivery of Disclosure Documents to Households Dear Mr. Katz: Our household welcomes the process improvements described in the proposed rule, provided the industry does not use the implied consent provisions to abrogate its responsibility to the individual investor. The proposed conditions for implied consent do not give reasonable assurance "that every security holder in the household either receives or has convenient access to a copy of the prospectus or report delivered to a member of the household."; To protect the rights of the individual investor, householding without written consent should not be permitted, whether the investor's account is opened after or before the effective date of the rule. If provisions for implied consent are struck from the proposed rule, householding for shareholder reports could logically be subject to the same conditions as householding for prospectuses. Firms with the technology to implement householding have the ability to maintain a separate address record for the household, tied to the accounts of each individual investor in the household. Investors should be able to choose one of the multiple account titles or specify their preferred listing as the household form of address. (For example, if a husband and wife have a joint account and several individual accounts with a firm, they should be able to specify how they want the name field to read, whether the joint account registration, "Mr. and Mrs." or some other form of address.); At least one firm already uses the concept of a "master account" to link other accounts for electronic trading. A "master household address" is much easier to implement. I do not share the Commission's concern that the use of general addressing (such as the "Smith Household") "may reduce the likelihood that a prospectus will be opened and read." However, letting the investors choose their household form of address would be desirable. If the investors cannot choose their form of address, what criteria will govern? Will the computer send mail to joint account holders (if any), the investor with the most assets held by the firm or perhaps the eldest male in the household? (Investors' choice could avoid potential discrimination.) I hope the Commission will be particularly careful in extending the concept of householding to the electronic delivery of information. It is advisable to test this concept in several pilot cases before implementing it in a rule. There is not a one-to-one mapping of the document delivery process via regular mail and electronic mail. (As a simple example, consider the issue of changes of address and the inability to have one's electronic mail forwarded from a previous account to a new address with another Internet service provider.) For electronic delivery of disclosure documents, all investors in a household should have to consent to that method in writing unless the electronic delivery option is in addition to regular postal delivery. The Interpretive Releases are completely inadequate in helping to determine whether "legal requirements pertaining to delivery of documents have been satisfied" if they rely on the statement "that persons using electronic delivery of information should obtain informed consent from the intended recipient or otherwise have reason to believe that any electronic means so selected will result in satisfaction of the delivery requirements." The "or otherwise have reason to believe..." provision is too broad and does not ensure that an investor even has an opportunity to give informed, written consent. Worse yet is the idea that "In the case of a passive delivery system such as an Internet web site, the proposed rule would permit delivery of a notice of the availability of the prospectus on the web site to a single investor at the shared address." If the Commission is concerned that investors might consider disclosure documents delivered by the postal service as junk mail and discard them, the Commission should be even more concerned about the ease with which electronic junk mail can be deleted. The notion of "householding" via an individual's electronic mail account is wishful thinking until solid data are available to prove access is feasible for all investors in a household. In the problem statement, the Commission mentions that "Sending multiple copies of the same document to investors who share the same address often inundates households with extra mail, annoys investors, and results in higher printing and mailing costs for issuers, underwriters and other broker-dealers. In many cases, these costs are ultimately borne by investors." There is clearly a cost benefit for those firms who will take advantage of this proposal. However, it is difficult to anticipate a cost benefit for investors. Have any firms pledged to reduce fund operating expenses as the projected savings are realized? Investors who opt for electronic delivery could end up with higher costs if they also choose to print the prospectus or report (at 2 to 5 cents per page). If the estimated mailing savings are truly substantial, the postal service might raise its rates to compensate for lost revenue. For the investor, householding might reduce the "aggravation" of receiving multiple disclosure documents, but does not solve the problem of receiving multiple unwelcome, unsolicited mailings from the same firms marketing their product/service offerings. Have any firms agreed to reduce their extensive mailings of marketing materials in conjunction with householding? If the Commission refuses to retract the implied consent provisions of this proposal, particularly with regard to electronic delivery, please consider adding minimum protection to "give reasonable assurance that all investors have access to the prospectus," which is the stated "purpose of the consent and notification requirements." To ensure a fair chance of access, firms who implement householding could send postcards or include a note on investors' account statements to announce the availability of a prospectus update or other disclosure document. The announcement could provide the Internet address or toll-free number for investors to call if householding did not deliver. Thank you for the opportunity to comment. Sincerely, Jo Scott