Subject: File No. S7-21-04
From: David Hanes

July 27, 2004

I would like to get more information on the impact of Sarbanes-Oxley on the metering and billing practices of privately held utilities. Are there any guidelines in place that come into play relating to the accuracy of utility meters, meter reading practices and technologies and related software systems and billing processes? These practices have a direct impact on the utility's ability to account for and project its revenues.

Please let me know if there is any information that you can provide.

Thank you.

David Hanes