December 26, 1996 Jonathan G. Katz, Secretary Securities and Exchange Commission 450 Fifth Street NW, Stop 6-9 Washington, DC 20549 by e-mail to: rule-comments@sec.gov Ref: File #S7-27-96 Dear Mr. Katz: Regarding the SEC's proposed amendments to the broker/dealer books and records rules, we wish to make several comments. 1) Regarding accessibility of detailed blotters and memoranda "with respect to the activities of each local office," we would hope this could be satisfied through the broker/dealer's capacity to produce from its Home Office detailed blotter(s) for a given associated person or group of associated persons on a timely basis as requested. Otherwise, smaller independent contractor firms like ours will face a rather unattractive choice: a) constantly maintain and produce hundreds of reports which would appear to have little added business value (or wed already be producing them), or; b) introduce significant additional on-line automation costs and capabilities for RRs. Yet this provision would appear to achieve only the most incremental, occasional added convenience for examiners. 2) Regarding additional records on associated persons, while we believe most, if not all, of our RRs maintain comparable files at their places of business, we believe the more appropriate, and much more manageable, approach is for the broker/dealer to maintain the "official" files on associated persons and be able to produce them on a timely basis. Requiring the same files in each RR's locality serves little discernible purpose other than to run up copying costs. 3) Regarding updating requirements for customer account forms, we are unclear. Special NASD Notice to Members 96-80 states that "proposed Rule 17a-3(a)(16) includes a one-year updating requirement with respect to the investment objectives'." However, the rule itself says, "investment objectives '. shall be designated upon opening a new account and updated, if required, on an annual basis thereafter." We would strongly argue against any uniform time requirement for updating. Our firm has sustained the policy that such updates are required at the point an investor is entering into a new investment if there has been a material change in the customer's suitability profile or the information on file is more than three years old, or any time we consider it necessary. In other words, our policy requires updating when it matters. Imposing an arbitrary, annual-updating requirement without regard to actual changes in circumstance or incidence of investment activity is just a mandate for thousands of hours of virtually meaningless busy work plus significant paper and mailing costs. 4) Regarding the stipulation that each account form carry a percentage limit relating to "speculative" investments, our limited experience with "suitability" complaints suggests that such a stipulation is quite useless without a very clear, practicable definition of "speculative," and that trying to craft such a definition is a fool's errand. For all practical purposes, any investment on which a disgruntled customer loses money will generally be claimed to have been too "speculative." And even if a customer indicates "speculation" as a primary investment objective, the RR and broker/dealer still must know the customer and make recommendations appropriate to his or her overall circumstances. 5) Regarding the requirement that each account form carry information on the customer's level of education and number of dependents, these would seem to be of dubious added value for basic determination of suitability. The RR and the firm always have the opportunity - indeed, the obligation - to seek further relevant information when a given investment recommendation raises suitability concerns. Cluttering up all account forms with all the information that might be useful in a few special situations seems pointless and counter-productive. As an overall perspective, we might point out that many brokers have already opted for the relatively unregulated approach of operating as independent registered investment advisors, pursuing a securities investment business through discount brokerage firms, no-load mutual fund families, etc. Layering additional paperwork and record keeping requirements on broker/dealers and their RRs simply feeds this trend. In other words, by mandating with ever-increasing specificity how broker/dealers meet their supervisory obligations, the states and the SEC are likely to find themselves directly supervising an ever-rising tide of individual, "unaffiliated" RIAs. In closing, we would simply ask if there is any real reason to believe that the proposed changes will improve substantive compliance or investor protection? Has lax or insufficient record keeping really been the problem, or are we simply reordering the industry for the convenience of examiners and auditors? Sincerely, Mark Hamby, (ext. 202) President & CEO