From: Passauer, Louis [lpassauer@panamericanlife.com] Sent: Friday, April 30, 2004 8:58 AM To: 'rule-comments@sec.gov' Subject: File No. S7-09-04 Gentlemen: You are correct! Directed Brokerage can lead to conflicts of interest between mutual fund companies and brokerage houses. A registered representative should choose a fund which best serves his clients needs, not the one which will compensate him the most!. However, please don't throw the baby out with the bath water. While I support your efforts to stop Directed Brokerage practices, I am concerned that your efforts may go too far in eliminating all 12b-1 fee compensation. After the initial transaction is processed, registered representatives are called upon by the client from time to time to provide advice regarding the investment's performance, and it's relationship to their portfolio. A lack of this continuing compensation, which is relatively small, may cause registered representatives to recommend inappropriate transactions to customers to "pay for their time". In addition, the part of this continuing compensation that inures to the firm, helps the firm cover administrative costs and the costs of technology necessary to maintain the client's position on business held at the firm and reported as required to the customer on firm statements. Where the position is not held at the firm, it helps offset some of the filing and storage costs of maintaining duplicate copies of the client's statements received from the fund companies, so that the representative can service the client's needs for cost basis and similar questions. Again, while I support your efforts to eliminate Directed Brokerage in this area, I strongly object to any efforts to curtail or eliminate 12b-1 fees which are a necessary component of service after the sale.