Subject: Nasdaq Stock Market's Proposed NAqcess System

Dear Sirs:
     
We are in favor of the proposed NAqcess System. We are a company with a 
market capitalization currently under $100 million with four million 
shares of float. Our price has been less than $10. The spread on our 
stock for the small investor has been over a $.50 many times and when 
combined with commissions makes small investors hesitate to invest.
     
We have experienced minimal trading at various times and believe that 
the trading volumes have been partially impacted by the spreads. It is a 
fact that the large institutional investors are not subject to the same 
spreads as the smaller investor. We believe that the NAqcess System will 
provide a more level field for costs than the current system.
     
Stephen R. Head
Vice President, Finance
Software Artistry, Inc.