Subject: File No. S7-10-21
From: Jerry McKenzie

August 27, 2021

1. Do you have one or more online trading or investment accounts?
Yes, I have one or more accounts that I access both online using a computer and using a mobile app.

2. If your response to Question 1 is Yes, do you think you would trade or invest if you could not do so online using a computer or using a mobile app?
No

3. On average, how often do you access your online account?
Other
If Other, Explain:
Daily as of late, as the current corruption in the market is rampant with zero accountability being maintained.

4. On average, how often are trades made in your online account, whether by you or someone else?
Less often than once a month.

5. If you access your account online, did you have the account first, and only began to access it electronically later? Or did you open the account with the idea that you would access it electronically immediately?
I downloaded an app or visited a website first, and then opened up an account with the company

6. My goals for trading or investing in my online account are (check all that apply):
Other
If Other, Explain:
I am a long term investor. It is becoming increasingly obvious that this is far more difficult to do in the US and like many investors will soon be removing capital completely if naked shorting, TRS and dark pools are enforced.

7. What would you like us to know about your experience with the features of your online trading or investment platform? (Examples of features are: social networking tools games, streaks, or contests with prizes points, badges, and leaderboards notifications celebrations for trading visual cues, like changing colors ideas presented at order placement or other curated lists or features subscription and membership tiers or chatbots.)
Criminalize platforms allowing MSM or the advertisement of completely fraudulent investing tips or articles. Facebook can ban and remove misinformation, why cant we have authentic information being shared. Stop the blatant manipulation of a market participants choices like stopping buying or selling. Hold platforms accountable for glitches and only allow updates outside of market hours.

8. If you were trading or investing prior to using an online account, how have your investing and trading behaviors changed since you started using your online account? (For example, the amount of money you have invested, your interest in learning about investing and saving for retirement, the amount of time you have spent trading, your knowledge of financial products, the number of trades you have made, the amount of money you have made in trading, your knowledge of the markets, the number of different types of financial products you have traded, or your use of margin.)
Always have been a long term investor, I am astounded at the current state of the US markets. Other global exchanges are now seen as a far more trusted avenue for capital creation and I fear the US market is soon going to be a laughing standard if not corrected to be open, transparent and equal.

9. How much experience do you have trading or investing in the following products (None, 12 months, 1-2 years, 2-5 years, 5+ years):
Stocks : 5+ Years
Bonds : 5+ Years
Options : 5+ Years
Mutual Funds : 5+ Years
ETFs : 5+ Years
Futures : 5+ Years
Cryptocurrencies : 5+ Years
Commodities : 5+ Years
ClosedEnd Funds : 5+ Years
Money Market Funds : 5+ Years
Variable Insurance Products : 5+ Years
Business Development Companies : 5+ Years
Unit Investment Trusts : 5+ Years

10. What is your understanding, if any, of the circumstances under which trading or investing in your account can be suspended or restricted?
Honestly, I reflect on this and have to say after all my years trading it is very little. I have never in my life had a trade restricted or suspended whilst another market participant was able to execute an identical trade. More to the point, I have never had this scenario whilst a clearing broker has advised me there should be no barrier to such an execution. A complete farce and should be criminalized.

11. What else would you like us to know positive or negative - about your experience with online trading and investing?
Strengthen regulation, remove the glass doors, make the US market open and fair again for capital creation and price discovery otherwise, sit back and watch large swathes of capital exist your markets due to nothing other than the loss of complete trust and faith in your abilities to enforce proper standards.