Subject: Office of the Investor Advocate:
Title IX Provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act
From: Pete Perry

August 10, 2010

Our family trust was being maintained by Merrill Lynch and a professional guardian.

I have read Mr. Rome's comments about "corporate culture".

Simply put, Merrill Lynch's corporate culture is one of defensiveness — nothing is ever their fault.

Now that I am a trustee, I have been frustrated for many months in dealing with M-L legal department that is making up their own standards for responsiveness and accuracy.

Hopefully, enforced standards could be implemented to require sensible responses within a reasonably short time and the delegation of responsible individuals who would be identified by the investor to answer specific questions.