Subject: 3-20171
From: Sarina Amaral
Affiliation:

Jul. 29, 2021

I began trading with Robinhood in 2017.  I have lost over 110000 dollars over time.  In the beginning they just let me trade options and I had no idea what I was doing.  They never gave any type of training or guidance.  I ended up losing 10000 right off the bat.  I took a break from trading and later came back to try again.  I started to notice that if i logged on really early in the morning, I would see my account have 50,000 more than I had in there and then later it would disappear.  And sometimes after selling a trade my money would not show up for a day.  I actually would be down thousands.  The money just disappeared.  Then I would get margin calls or put on a day trade restriction due to the money causing me to be under 25,000.  This restriction would then cause me not be able to exit a position before it would so conveniently drop below my cost basis. The money would show up the next day and the restriction would be removed. I have emailed Robinhood to complain only to receive an email days later saying sorry for any inconvenience this may have caused.  So many problems with the way they run their business.  I truly hope we get back what we deserve.  Thank You.