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Supplemental financial information - Restructuring balances (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Restructuring Reserve [Roll Forward]      
Balance, January 1 $ 28 $ 29 $ 40
Restructuring charges [1] (15) 6 11
Non-cash items [2] 0 (3) (1)
Payments (13) (4) (21)
Balance, December 31 $ 0 $ 28 $ 29
[1] Includes severance and benefits, accelerated depreciation, changes in estimates or other exit costs.
[2] Reflects charges for impacts of accelerated depreciation and changes in exchange rates.