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Basis of presentation and significant accounting policies and practices (Tables)
9 Months Ended
Sep. 30, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Earnings Per Share
Computation and reconciliation of earnings per common share are as follows (shares in millions):
 For Three Months Ended September 30,
 20192018
Net
Income
SharesEPSNet
Income
SharesEPS
Basic EPS:      
Net income$1,425    $1,570    
Income allocated to RSUs(9)   (12)   
Income allocated to common stock$1,416  935  $1.51  $1,558  969  $1.61  
Dilutive effect of stock compensation plans15   20  
Diluted EPS: 
Net income$1,425   $1,570  
Income allocated to RSUs(8)  (11) 
Income allocated to common stock$1,417  950  $1.49  $1,559  989  $1.58  

 For Nine Months Ended September 30,
 20192018
Net
Income
SharesEPSNet
Income
SharesEPS
Basic EPS:      
Net income$3,947    $4,341    
Income allocated to RSUs(25)   (34)   
Income allocated to common stock$3,922  937  $4.19  $4,307  976  $4.41  
Dilutive effect of stock compensation plans16  21  
Diluted EPS:
Net income$3,947  $4,341  
Income allocated to RSUs(25) (34) 
Income allocated to common stock$3,922  953  $4.12  $4,307  997  $4.32