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Debt and lines of credit (Details) (USD $)
3 Months Ended 9 Months Ended 1 Months Ended
Sep. 30, 2014
Sep. 30, 2013
Sep. 30, 2014
Sep. 30, 2013
Dec. 31, 2013
Mar. 31, 2014
Notes Payable
May 31, 2013
Notes Payable
May 31, 2014
Notes Payable
Notes due 2014 at 1.375%
Sep. 30, 2014
Notes Payable
Notes due 2014 at 1.375%
Dec. 31, 2013
Notes Payable
Notes due 2014 at 1.375%
Sep. 30, 2014
Notes Payable
Notes due 2015 at 0.45%
Dec. 31, 2013
Notes Payable
Notes due 2015 at 0.45%
Sep. 30, 2014
Notes Payable
Notes due 2016 at 2.375%
Dec. 31, 2013
Notes Payable
Notes due 2016 at 2.375%
Sep. 30, 2014
Notes Payable
Notes due 2017 at 0.875%
Mar. 31, 2014
Notes Payable
Notes due 2017 at 0.875%
Dec. 31, 2013
Notes Payable
Notes due 2017 at 0.875%
Sep. 30, 2014
Notes Payable
Notes due 2018 at 1.00%
Dec. 31, 2013
Notes Payable
Notes due 2018 at 1.00%
May 31, 2013
Notes Payable
Notes due 2018 at 1.00%
Sep. 30, 2014
Notes Payable
Notes due 2019 at 1.65%
Dec. 31, 2013
Notes Payable
Notes due 2019 at 1.65%
Sep. 30, 2014
Notes Payable
Notes due 2021 at 2.75%
Mar. 31, 2014
Notes Payable
Notes due 2021 at 2.75%
Dec. 31, 2013
Notes Payable
Notes due 2021 at 2.75%
Sep. 30, 2014
Notes Payable
Notes due 2023 at 2.25%
Dec. 31, 2013
Notes Payable
Notes due 2023 at 2.25%
May 31, 2013
Notes Payable
Notes due 2023 at 2.25%
Sep. 30, 2014
National
Notes Payable
Notes due 2015 at 3.95% (assumed with National acquisition)
Dec. 31, 2013
National
Notes Payable
Notes due 2015 at 3.95% (assumed with National acquisition)
Sep. 30, 2014
National
Notes Payable
Notes due 2017 at 6.60% (assumed with National acquisition)
Dec. 31, 2013
National
Notes Payable
Notes due 2017 at 6.60% (assumed with National acquisition)
Short-term borrowings                                                                
Line of credit, borrowing capacity $ 2,000,000,000   $ 2,000,000,000                                                          
Commercial paper 0   0                                                          
Long-term debt                                                                
Long-term debt stated interest rate (percent)                 1.375%   0.45%   2.375%   0.875%     1.00%     1.65%   2.75%     2.25%     3.95%   6.60%  
Long-term debt, gross 4,625,000,000   4,625,000,000   5,125,000,000 500,000,000 1,000,000,000   0 1,000,000,000 750,000,000 750,000,000 1,000,000,000 1,000,000,000 250,000,000 250,000,000 0 500,000,000 500,000,000 500,000,000 750,000,000 750,000,000 250,000,000 250,000,000 0 500,000,000 500,000,000 500,000,000 250,000,000 250,000,000 375,000,000 375,000,000
Proceeds from issuance of long-term debt     498,000,000 986,000,000   498,000,000 986,000,000                                                  
Repayments of long-term debt     1,000,000,000 1,500,000,000     1,500,000,000 1,000,000,000                                                
Payments of debt issuance costs           3,000,000 6,000,000                                                  
Net unamortized premium 20,000,000   20,000,000   33,000,000                                                      
Current portion of long-term debt (1,002,000,000)   (1,002,000,000)   (1,000,000,000)                                                      
Long-term debt 3,643,000,000   3,643,000,000   4,158,000,000                                                      
Interest and debt expense $ 23,000,000 $ 24,000,000 $ 72,000,000 $ 71,000,000