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Description of business and significant accounting policies and practices (Tables)
9 Months Ended
Sep. 30, 2014
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Computation and reconciliation of earnings per common share
Computation and reconciliation of earnings per common share are as follows (shares in millions):

 
For Three Months Ended
September 30, 2014
 
For Three Months Ended
September 30, 2013
 
Net Income
 
Shares
 
EPS
 
Net Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
826

 
 
 
 
 
$
629

 
 
 
 
Income allocated to RSUs
(13
)
 
 
 
 
 
(11
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
813

 
1,060

 
$
.77

 
$
618

 
1,096

 
$
.56

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
14

 
 

 
 

 
15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
826

 
 

 
 

 
$
629

 
 

 
 
Income allocated to RSUs
(13
)
 
 

 
 

 
(11
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
813

 
1,074

 
$
.76

 
$
618

 
1,111

 
$
.56

 
For Nine Months Ended
September 30, 2014
 
For Nine Months Ended
September 30, 2013
 
Net
Income
 
Shares
 
EPS
 
Net
Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
1,996

 
 
 
 
 
$
1,651

 
 
 
 
Income allocated to RSUs
(31
)
 
 
 
 
 
(29
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
1,965

 
1,070

 
$
1.84

 
$
1,622

 
1,102

 
$
1.47

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
15

 
 

 
 

 
15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
1,996

 
 

 
 

 
$
1,651

 
 

 
 
Income allocated to RSUs
(31
)
 
 

 
 

 
(28
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
1,965

 
1,085

 
$
1.81

 
$
1,623

 
1,117

 
$
1.45