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Description of business and significant accounting policies and practices (Tables)
6 Months Ended
Jun. 30, 2014
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Computation and reconciliation of earnings per common share
Computation and reconciliation of earnings per common share are as follows (shares in millions):

 
For Three Months Ended
June 30, 2014
 
For Three Months Ended
June 30, 2013
 
Net Income
 
Shares
 
EPS
 
Net Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
683

 
 
 
 
 
$
660

 
 
 
 
Income allocated to RSUs
(10
)
 
 
 
 
 
(11
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
673

 
1,071

 
$
.63

 
$
649

 
1,103

 
$
.59

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
15

 
 

 
 

 
14

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
683

 
 

 
 

 
$
660

 
 

 
 
Income allocated to RSUs
(10
)
 
 

 
 

 
(11
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
673

 
1,086

 
$
.62

 
$
649

 
1,117

 
$
.58

 
For Six Months Ended
June 30, 2014
 
For Six Months Ended
June 30, 2013
 
Net
Income
 
Shares
 
EPS
 
Net
Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
1,170

 
 
 
 
 
$
1,022

 
 
 
 
Income allocated to RSUs
(18
)
 
 
 
 
 
(18
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
1,152

 
1,076

 
$
1.07

 
$
1,004

 
1,105

 
$
.91

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
15

 
 

 
 

 
15

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
1,170

 
 

 
 

 
$
1,022

 
 

 
 
Income allocated to RSUs
(18
)
 
 

 
 

 
(18
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
1,152

 
1,091

 
$
1.06

 
$
1,004

 
1,120

 
$
.90