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Description of business and significant accounting policies and practices (Tables)
3 Months Ended
Mar. 31, 2014
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Computation and reconciliation of earnings per common share
Computation and reconciliation of earnings per common share are as follows (shares in millions):

 
For Three Months Ended
March 31, 2014
 
For Three Months Ended
March 31, 2013
 
Net Income
 
Shares
 
EPS
 
Net Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
487

 
 
 
 
 
$
362

 
 
 
 
Income allocated to RSUs
(7
)
 
 
 
 
 
(7
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
480

 
1,081

 
$
.44

 
$
355

 
1,107

 
$
.32

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
15

 
 

 
 

 
16

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
487

 
 

 
 

 
$
362

 
 

 
 
Income allocated to RSUs
(7
)
 
 

 
 

 
(7
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
480

 
1,096

 
$
.44

 
$
355

 
1,123

 
$
.32