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Supplemental financial information - Accrued expenses and other liabilities (Details) (USD $)
In Millions, unless otherwise specified
Dec. 31, 2013
Dec. 31, 2012
Accrued expenses and other liabilities [Abstract]    
Severance and related expenses $ 158 $ 217
Customer incentive programs and allowances 143 213
Property and other non-income taxes 108 127
Other 242 324
Total $ 651 $ 881