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Stockholders' equity (Details) (USD $)
In Billions, except Share data, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Equity [Abstract]      
Authorized preferred stock (in shares) 10,000,000 10,000,000  
Preferred stock, shares issued (in shares) 0    
Treasury shares acquired in connection with the board-authorized stock repurchase program (in shares) 77,564,013 59,757,780 59,466,168
Stock repurchase authorizations remaining, no expiration date specified $ 6.0