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Postretirement benefit plans - Amounts recognized in AOCI (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Defined Benefit Plan Amounts Recognized In Other Comprehensive Income Roll Forward  
AOCI balance, net actuarial loss portion (net of taxes), beginning of period $ 701
Adjustments, net actuarial loss (165)
Reclassification to Net income, net actuarial loss (108)
Less tax expense (benefit), net actuarial loss 97
Total change to AOCI, net actuarial loss (176)
AOCI balance, net actuarial loss portion (net of taxes), end of period 525
Defined Benefit Plan Amounts Recognized In Other comprehensive Income Prior Service Costs Portion [Roll Forward]  
AOCI balance, net prior service credit (net of taxes), beginning of period (7)
Adjustments, prior service cost 4
Reclassification to Net income, prior service cost 5
Less tax expense (benefit), prior service cost (3)
Total change to AOCI, prior service cost 6
AOCI balance, net prior service credit (net of taxes), end of period (1)
U.S. defined benefit plan
 
Defined Benefit Plan Amounts Recognized In Other Comprehensive Income Roll Forward  
AOCI balance, net actuarial loss portion (net of taxes), beginning of period 176
Adjustments, net actuarial loss 20
Reclassification to Net income, net actuarial loss (62)
Less tax expense (benefit), net actuarial loss 15
Total change to AOCI, net actuarial loss (27)
AOCI balance, net actuarial loss portion (net of taxes), end of period 149
Defined Benefit Plan Amounts Recognized In Other comprehensive Income Prior Service Costs Portion [Roll Forward]  
AOCI balance, net prior service credit (net of taxes), beginning of period (1)
Adjustments, prior service cost 0
Reclassification to Net income, prior service cost (1)
Less tax expense (benefit), prior service cost 0
Total change to AOCI, prior service cost (1)
AOCI balance, net prior service credit (net of taxes), end of period (2)
U.S. retiree health care plan
 
Defined Benefit Plan Amounts Recognized In Other Comprehensive Income Roll Forward  
AOCI balance, net actuarial loss portion (net of taxes), beginning of period 112
Adjustments, net actuarial loss (53)
Reclassification to Net income, net actuarial loss (11)
Less tax expense (benefit), net actuarial loss 23
Total change to AOCI, net actuarial loss (41)
AOCI balance, net actuarial loss portion (net of taxes), end of period 71
Defined Benefit Plan Amounts Recognized In Other comprehensive Income Prior Service Costs Portion [Roll Forward]  
AOCI balance, net prior service credit (net of taxes), beginning of period 13
Adjustments, prior service cost 0
Reclassification to Net income, prior service cost (4)
Less tax expense (benefit), prior service cost 1
Total change to AOCI, prior service cost (3)
AOCI balance, net prior service credit (net of taxes), end of period 10
Non-U.S. defined benefit plan
 
Defined Benefit Plan Amounts Recognized In Other Comprehensive Income Roll Forward  
AOCI balance, net actuarial loss portion (net of taxes), beginning of period 413
Adjustments, net actuarial loss (132)
Reclassification to Net income, net actuarial loss (35)
Less tax expense (benefit), net actuarial loss 59
Total change to AOCI, net actuarial loss (108)
AOCI balance, net actuarial loss portion (net of taxes), end of period 305
Defined Benefit Plan Amounts Recognized In Other comprehensive Income Prior Service Costs Portion [Roll Forward]  
AOCI balance, net prior service credit (net of taxes), beginning of period (19)
Adjustments, prior service cost 4
Reclassification to Net income, prior service cost 10
Less tax expense (benefit), prior service cost (4)
Total change to AOCI, prior service cost 10
AOCI balance, net prior service credit (net of taxes), end of period $ (9)