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Description of business and significant accounting policies and practices (Tables)
9 Months Ended
Sep. 30, 2012
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Computation and reconciliation of earnings per common share
Computation and reconciliation of earnings per common share are as follows (shares in millions):

 
For Three Months Ended
September 30, 2012
 
For Three Months Ended
September 30, 2011
 
Net Income
 
Shares
 
EPS
 
Net Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
784

 
 
 
 
 
$
601

 
 
 
 
Less income allocated to RSUs
(15
)
 
 
 
 
 
(10
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
769

 
1,130

 
$
.68

 
$
591

 
1,144

 
$
.52

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
11

 
 

 
 

 
13

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
784

 
 

 
 

 
$
601

 
 

 
 
Less income allocated to RSUs
(14
)
 
 

 
 

 
(10
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
770

 
1,141

 
$
.67

 
$
591

 
1,157

 
$
.51

 
For Nine Months Ended
September 30, 2012
 
For Nine Months Ended
September 30, 2011
 
Net
Income
 
Shares
 
EPS
 
Net
Income
 
Shares
 
EPS
Basic EPS:
 
 
 
 
 
 
 
 
 
 
 
Net income
$
1,495

 
 
 
 
 
$
1,938

 
 
 
 
Less income allocated to RSUs
(27
)
 
 
 
 
 
(30
)
 
 
 
 
Income allocated to common stock for basic EPS calculation
$
1,468

 
1,138

 
$
1.29

 
$
1,908

 
1,156

 
$
1.65

 
 
 
 
 
 
 
 
 
 
 
 
Adjustment for dilutive shares:
 

 
 

 
 

 
 

 
 

 
 
Stock-based compensation plans
 

 
15

 
 

 
 

 
21

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Diluted EPS:
 

 
 

 
 

 
 

 
 

 
 
Net income
$
1,495

 
 

 
 

 
$
1,938

 
 

 
 
Less income allocated to RSUs
(27
)
 
 

 
 

 
(29
)
 
 

 
 
Income allocated to common stock for diluted EPS calculation
$
1,468

 
1,153

 
$
1.27

 
$
1,909

 
1,177

 
$
1.62