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Earnings per share (EPS) (Details) (USD $)
In Millions, except Per Share data
3 Months Ended 6 Months Ended
Jun. 30, 2011
Jun. 30, 2010
Jun. 30, 2011
Jun. 30, 2010
Net income $ 672 $ 769 $ 1,338 $ 1,427
Basic EPS:        
Less income allocated to RSUs (11) (11) (21) (19)
Income allocated to common stock for basic EPS calculation 661 758 1,317 1,408
Weighted average number of shares outstanding, basic (in shares) 1,156 1,208 1,161 1,221
Basic EPS (in dollars per share) $ 0.57 $ 0.63 $ 1.13 $ 1.15
Adjustment for dilutive shares:        
Stock-based compensation plans (in shares) 24 13 26 13
Diluted EPS:        
Less income allocated to RSUs (10) (11) (21) (19)
Income allocated to common stock for dilutive EPS calculation $ 662 $ 758 $ 1,317 $ 1,408
Weighted average number of shares outstanding, diluted (in shares) 1,180 1,221 1,187 1,234
Diluted EPS (in dollars per share) $ 0.56 $ 0.62 $ 1.11 $ 1.14
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount 20 97 19 97