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BASIS OF PRESENTATION (Details)
3 Months Ended 9 Months Ended
Sep. 30, 2019
USD ($)
Customer
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Sep. 30, 2018
USD ($)
Customer
Jun. 30, 2018
USD ($)
Mar. 31, 2018
USD ($)
Sep. 30, 2019
USD ($)
Source
Customer
Segment
Sep. 30, 2018
USD ($)
Customer
Dec. 31, 2018
USD ($)
Jul. 24, 2018
USD ($)
Dec. 31, 2017
USD ($)
Recently Adopted Accounting Standards - Leases [Abstract]                      
Operating liabilities $ 2,284,000           $ 2,284,000        
ROU assets 2,284,000           2,284,000   $ 0 [1]    
Cash, cash equivalents and restricted cash [Abstract]                      
Cash and cash equivalents 400,000           400,000   1,276,000 [1]    
Restricted cash 70,000           70,000   72,000 [1]    
Total cash, cash equivalents, and restricted cash reported on the condensed consolidated statements of cash flows 470,000     $ 1,416,000     470,000 $ 1,416,000 1,348,000   $ 2,001,000
Operating Matters and Liquidity [Abstract]                      
Accumulated deficit (36,364,000)           (36,364,000)   (34,344,000) [1]    
Net (loss) income $ (1,489,000) $ (586,000) $ 55,000 (70,000) $ 304,000 $ 6,000 $ (2,020,000) 240,000      
Working capital ratio 0.47           0.47        
Line of Credit Facility [Abstract]                      
Line of credit owed $ 2,588,000           $ 2,588,000   2,669,000 [1]    
Revenue, Performance Obligation [Abstract]                      
Number of sources for generating revenue | Source             3        
Term of maintenance contract             1 year        
Average expected life of a customer             2 years        
Amortization period of deferred implementation costs             2 years        
Average lifespan of a company hosted customer             2 years        
Number of reporting segment | Segment             1        
Timing of Revenue Recognition [Abstract]                      
Total revenues 5,960,000     7,125,000     $ 18,995,000 20,453,000      
Long term deferred revenue 1,351,000     1,474,000     1,351,000 1,474,000 763,000 [1]    
Fixed Price Contracts and Support Services [Member]                      
Timing of Revenue Recognition [Abstract]                      
Deferred revenue $ 6,557,000     $ 7,067,000     $ 6,557,000 $ 7,067,000      
Customer Concentration Risk [Member] | Revenue [Member]                      
Revenue, Performance Obligation [Abstract]                      
Number of significant customers | Customer 0     0     0 1      
Loan Modification [Member] | Revolving Credit Line [Member]                      
Line of Credit Facility [Abstract]                      
Line of credit owed $ 2,588,000           $ 2,588,000        
Line of credit available 262,000           262,000        
Maximum availability under line of credit                   $ 2,850,000  
Performance Obligations Transferred at Point in Time [Member]                      
Timing of Revenue Recognition [Abstract]                      
Total revenues 140,000     $ 765,000     1,302,000 $ 2,076,000      
Deferred revenue 0     0     0 0      
Performance Obligations Transferred Over Time [Member]                      
Timing of Revenue Recognition [Abstract]                      
Total revenues 4,380,000     4,720,000     13,266,000 14,657,000      
Deferred revenue 4,656,000     4,656,000     4,656,000 4,656,000      
Performance Obligations Transferred Over Time Initiated at Go-live [Member]                      
Timing of Revenue Recognition [Abstract]                      
Total revenues 1,440,000     1,640,000     4,427,000 3,720,000      
Deferred revenue $ 4,221,000     $ 4,221,000     $ 4,221,000 $ 4,221,000      
Maximum [Member]                      
Revenue, Performance Obligation [Abstract]                      
Period of contract with customer             3 years        
Average time for customer to go live             10 months        
Payment period of contract with customers             60 days        
Minimum [Member]                      
Revenue, Performance Obligation [Abstract]                      
Period of contract with customer             1 year        
Average time for customer to go live             8 months        
Payment period of contract with customers             30 days        
ASU 2016-02 [Member]                      
Recently Adopted Accounting Standards - Leases [Abstract]                      
Operating liabilities                 3,132,000    
ROU assets                 $ 3,132,000    
[1] Derived from audited financial statements.