Segment Reporting

12 Months Ended

Dec. 31, 2016

Segment Reporting:

Segment Reporting Disclosure

The Company and its subsidiaries are engaged in the design, development, marketing and support of its service management software solutions.  Substantially all revenues result from the license of the Company’s software products and related professional services and customer support services.  The Company’s chief executive officer reviews financial information presented on a consolidated basis, accompanied by disaggregated information about revenues by geographic region for purposes of making operating decisions and assessing financial performance.  Accordingly, the Company considers itself to have three reporting segments as follows:

Year ended December 31,	2016			2015
Revenues
Software license fees
United States	$	1,271,000		$	3,237,000
Total United States software license fees		1,271,000			3,237,000
Europe		886,000			1,303,000
Asia/Pacific		542,000			460,000
Total foreign software license fees		1,428,000			1,763,000
Total software license fees		2,699,000			5,000,000
Subscriptions
United States		2,721,000			732,000
Total United States subscriptions		2,721,000			732,000
Europe		1,037,000			28,000
Asia/Pacific		233,000			322,000
Total foreign subscriptions		1,270,000			350,000
Total subscriptions		3,991,000			1,082,000
Services and maintenance
United States		12,454,000			10,975,000
Total United States services and maintenance revenue		12,454,000			10,975,000
Europe		3,417,000			2,832,000
Asia/Pacific		3,237,000			3,068,000
Total foreign services and maintenance revenue		6,654,000			5,900,000
Total services and maintenance revenue		19,108,000			16,875,000
Total revenue	$	25,798,000		$	22,957,000
Net income (loss)
United States	$	920,000		$	(2,517,000	)
Europe		(277,000	)		(1,746,000	)
Asia/Pacific		(233,000	)		(103,000	)
Net income (loss)	$	410,000		$	(4,366,000	)
Long lived assets
United States	$	4,289,000		$	3,589,000
Europe		14,000			118,000
Asia/Pacific		70,000			73,000
Total long-lived assets	$	4,373,000		$	3,780,000
Total assets
United States	$	8,286,000		$	8,405,000
Europe		1,474,000			1,691,000
Asia/Pacific		1,174,000			1,325,000
Total assets	$	10,934,000		$	11,421,000