Segment Reporting

9 Months Ended

Sep. 30, 2015

Segment Reporting:

Segment Reporting Disclosure

GEOGRAPHIC SEGMENT DATA

The Company and its subsidiaries are engaged in the design, development, marketing and support of its service management software solutions.  Substantially all revenues result from the license of the Company’s software products and related professional services and customer support services.  The Company’s chief executive officer reviews financial information presented on a consolidated basis, accompanied by disaggregated information about revenues by geographic region for purposes of making operating decisions and assessing financial performance.  Accordingly, the Company considers itself to have three reporting segments as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
	2015			2014			2015			2014
Revenues
Software license fees
United States	$	322,000		$	404,000		$	2,659,000		$	1,271,000
Total United States software license fees		322,000			404,000			2,659,000			1,271,000
Europe		241,000			465,000			1,043,000			943,000
Asia Pacific		26,000			15,000			206,000			320,000
Total foreign software license fees revenue		267,000			480,000			1,249,000			1,263,000
Total software license fees		589,000			884,000			3,908,000			2,534,000
Subscriptions
United States		188,000			136,000			551,000			403,000
Total United States subscriptions		188,000			136,000			551,000			403,000
Europe		6,000			-			15,000			-
Asia Pacific		105,000			124,000			223,000			124,000
Total foreign subscriptions		111,000			124,000			238,000			124,000
Total subscription revenue		299,000			260,000			789,000			527,000
Services and maintenance
United States		2,908,000			2,374,000			8,451,000			7,457,000
Total United States services and
maintenance revenue		2,908,000			2,374,000			8,451,000			7,457,000
Europe		740,000			848,000			2,179,000			2,561,000
Asia Pacific		692,000			749,000			2,300,000			2,172,000
Total foreign services and
maintenance revenue		1,432,000			1,597,000			4,479,000			4,733,000
Total services and maintenance revenue		4,340,000			3,971,000			12,930,000			12,190,000
Total revenue	$	5,228,000		$	5,115,000		$	17,627,000		$	15,251,000
Net loss
United States	$	(982,000	)	$	(400,000	)	$	(911,000	)	$	(1,602,000	)
Europe		(325,000	)		(94,000	)		(1,230,000	)		(167,000	)
Asia Pacific		(8,000	)		(301,000	)		(240,000	)		(1,039,000	)
Net loss	$	(1,315,000	)	$	(795,000	)	$	(2,381,000	)	$	(2,808,000	)