CONSOLIDATED STATEMENTS OF CASH FLOWS (USD $) In Thousands, unless otherwise specified	12 Months Ended
	Dec. 31, 2013		Dec. 31, 2012		Dec. 31, 2011
Cash flows from operating activities:
Net loss	$ (38,983)		$ (28,820)		$ (5,531)
Adjustments to reconcile net loss to net cash provided by (used in) operating activities:
Depreciation, amortization and impairment	17,520		20,295		22,208
Share-based compensation	4,839		5,786		3,908
Amortization of term loan and note payable issuance costs & discounts	1,649		2,724		2,393
Unrealized gain on equity security	0		(486)		0
Realized loss (gain) on equity security	745		0		(405)
Change in contingent consideration for acquisitions	0		1,380		345
Loss on extinguishment of debt	23,822		0		0
Provision for doubtful accounts receivable and allowances, net of recoveries	693		10,523		2,766
Deferred income taxes	2,301		3,581		8,108
Stock issued for charitable contribution	0		0		1,851
Loss on acquisition settlement	1,345		0		0
Stock issued for lawsuit settlement	885		0		0
Gain on lawsuit settlement	(2,500)		0		0
Changes in operating assets and liabilities, net of effects of acquisitions and dispositions:
Accounts receivable	9,476		(9,659)		(19,031)
Inventory	128		(1,261)		888
Prepaid expenses	(708)		(148)		(768)
Accounts payable	(2,243)		2,258		1,329
Accrued wages	(322)		(979)		1,489
Restructuring accrual	1,079		(1,297)		(782)
Other accrued liabilities	(6,585)		(556)		(4,866)
Deferred revenue	2,312		(422)		(4,524)
Other	5,828		(3,559)		(7,689)
Net cash provided by (used in) operating activities	21,281		(640)		1,689
Cash flows from investing activities:
Cash paid for acquisitions, net of cash acquired	0		(876)		(1,277)
Investment in securities	0		(240)		0
Purchases of property, equipment, and leasehold improvements	(2,239)		(2,174)		(1,976)
Purchased technology	(450)		0		0
Capitalized software development	(85)		0		0
Change in restricted cash	422		(106)		940
Proceeds from sale of equity investment	1,785		0		405
Net cash used in investing activities	(567)		(3,396)		(1,908)
Cash flows from financing activities:
Proceeds from issuance of term notes	0		0		53,560
Proceeds from debt issuance	252,450		0		0
Retirement of debt	(252,000)		0		0
Penalty for early extinguishment of debt	(16,863)		0		0
Note issuance costs paid	(4,588)		0		(1,528)
Proceeds from exercise of stock options and employee stock purchase plan	1,489		1,039		1,166
Principal payments on notes	(16,286)		(37)		(4,591)
Redemption and retirement of preferred stock	0		0		(41,750)
Principal payments on capital leases	(535)		(396)		(4)
Preferred stock dividends	0		0		(7,328)
Net cash (used in) provided by financing activities	(36,333)		606		(475)
Effect of exchange rates on cash and cash equivalents	(106)		(73)		(123)
Net decrease in cash and cash equivalents	(15,725)		(3,503)		(817)
Cash and cash equivalents (net of restricted cash), beginning of period	35,062	[1],[2]	38,565	[1],[2]	39,382	[1]
Cash and cash equivalents (net of restricted cash), end of period	19,337	[2]	35,062	[1],[2]	38,565	[1],[2]
Supplemental Disclosures of Cash Flow Information:
Cash paid for interest	24,847		29,792		25,723
Cash paid for income taxes, net of refunds	411		261		934
Non-Cash Investing and Financing Activities
Equity securities received in settlement of receivable	0		1,530		0
Value of Common Stock issued for acquisitions and returns for settlements	(726)		7,029		34,802
Assets purchased under capital lease obligations	187		1,412		190
Assets purchased under lease line facility	$ 0		$ 897		$ 0

[1] Net of restricted cash of $813, $707, and $1,647 at December 31, 2012, 2011, and 2010, respectively.

[2] Net of restricted cash of $392, $813, and $707 at December 31, 2013, 2012 and 2011, respectively.