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Income Taxes (Tables)
12 Months Ended
Dec. 31, 2013
Income Taxes [Abstract]  
Loss Before Income Taxes
Components of loss before income taxes in 2013, 2012, and 2011 are as follows:
 
 
 
Years Ended December 31,
 
 
 
2013
  
2012
  
2011
 
United States
 
$
(39,888
)
 
$
(32,231
)
 
$
(7,976
)
Foreign
  
3,794
   
7,502
   
6,110
 
 
 
$
(36,094
)
 
$
(24,729
)
 
$
(1,866
)

Provision for Income Taxes
The provision for income taxes consists of the following in 2013, 2012 and 2011:
 
 
 
Years Ended December 31,
 
 
 
2013
  
2012
  
2011
 
Current:
 
  
  
 
Federal
 
$
-
  
$
-
  
$
(4,191
)
State
  
588
   
482
   
(287
)
Foreign
  
-
   
28
   
35
 
Total current
  
588
   
510
   
(4,443
)
Deferred:
            
Federal
  
1,054
   
925
   
5,636
 
State
  
(89
)
  
279
   
425
 
Foreign
  
1,336
   
2,377
   
2,047
 
Total deferred
  
2,301
   
3,581
   
8,108
 
Total provision
 
$
2,889
  
$
4,091
  
$
3,665
 

Reconciliation of Actual Income Taxes
Actual income taxes varied from the expected income taxes (computed by applying the statutory income tax rate of 35% for the years ended December 31, 2013, 2012, and 2011 to income before income taxes) as a result of the following:
 
 
 
Years Ended December 31,
 
 
 
2013
  
2012
  
2011
 
 
 
  
  
 
Expected tax benefit
 
$
(12,633
)
 
$
(8,655
)
 
$
(653
)
Total increase (decrease) in income taxes resulting from:
            
Change in valuation allowance allocated to income tax expense
  
16,223
   
13,987
   
10,641
 
Acquisition costs
  
(293
)
  
309
   
(684
)
State and local income taxes, net of federal income tax benefit
  
(8
)
  
(672
)
  
(212
)
Foreign income tax rate differential
  
(426
)
  
(723
)
  
(463
)
Change in unrecognized tax benefits
  
359
   
167
   
(4,669
)
Other
  
(333
)
  
(322
)
  
(295
)
Actual income tax expense (benefit)
 
$
2,889
  
$
4,091
  
$
3,665
 

Deferred Tax Assets and Liabilities
The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities at December 31, 2013 and 2012 are presented as follows:
 
 
 
December 31,
 
 
 
2013
  
2012
 
Deferred tax assets:
 
  
 
Accrued compensation
 
$
1,354
  
$
162
 
Bad Debt
  
2,977
   
3,844
 
Depreciation
  
1,780
   
2,703
 
Research and experimentation credit carryforwards
  
6,951
   
6,951
 
Other credit carryforwards
  
1,566
   
1,566
 
Domestic loss carryforwards
  
125,143
   
115,421
 
Foreign loss carryforwards
  
7,240
   
8,007
 
Nonqualified stock options
  
6,667
   
5,374
 
Other
  
4,249
   
5,576
 
Total gross deferred tax assets
  
157,927
   
149,604
 
Less: asset valuation allowance
  
(136,364
)
  
(121,117
)
Net deferred tax asset
  
21,563
   
28,487
 
Deferred tax liabilities:
        
Software development costs and intangible assets
  
(5,656
)
  
(7,572
)
Intangibles—customer contracts & tradenames
  
(5,977
)
  
(8,680
)
Other
  
(5,101
)
  
(5,105
)
Total gross deferred liabilities
  
(16,734
)
  
(21,357
)
Net deferred tax asset
 
$
4,829
  
$
7,130
 
Included on balance sheet:
        
Current assets: deferred income taxes
 
$
1,915
  
$
3,135
 
Non–current asset: deferred income taxes
  
6,979
   
7,041
 
Non–current liabilities: deferred income taxes
  
(4,065
)
  
(3,046
)
Net deferred income taxes
 
$
4,829
  
$
7,130
 

Reconciliation of Unrecognized Tax Benefits
The following is a tabular reconciliation of the total amounts of unrecognized tax benefits in 2013, 2012 and 2011:
 
 
 
December 31,
 
 
 
2013
  
2012
  
2011
 
Balance at January 1
 
$
2,109
  
$
1,862
  
$
6,703
 
Gross increases - tax positions in current year
  
-
   
55
   
-
 
Gross increases - tax positions in prior year
  
123
   
192
   
-
 
Gross decreases - tax positions in prior year
  
-
   
-
   
(12
)
Decreases due to statute expirations
  
-
   
-
   
(4,829
)
Balance at December 31
 
$
2,232
  
$
2,109
  
$
1,862