Revenue

9 Months Ended

Sep. 30, 2021

Revenue [Abstract]

Revenue

Note 12 - Revenue

We account for revenue in accordance with ASC 606, Revenue from Contracts with Customers. We primarily generate revenue through three distinct revenue streams: (1) System Design and Build (“SDB”), (2) Software and (3) Training and Consulting Services across our Performance and Workforce Solutions segments. We recognize revenue from SDB and software contracts mainly through our Performance segment. We recognize training and consulting service contracts through both segments.

The following table represents a disaggregation of revenue by type of goods or services for three and nine months ended September 30, 2021 and 2020, along with the reporting segment for each category:

(in thousands)	Three months ended				Nine months ended
	September 30, 2021		September 30, 2020		September 30, 2021		September 30, 2020
Performance Improvement Solutions segment
System Design and Build	$	1,623	$	2,473	$	4,712	$	9,535
Over time		1,623		2,473		4,712		9,535
Software and Support		814		942		2,393		2,575
Point in time		52		444		274		1,084
Over time		762		498		2,119		1,491
Training and Consulting Services		4,937		3,842		14,212		13,130
Point in time		42		19		126		48
Over time		4,895		3,823		14,086		13,082
Workforce Solutions
Training and Consulting Services		7,312		5,665		19,995		19,727
Point in time		126		-		375		-
Over time		7,186		5,665		19,620		19,727
Total revenue	$	14,686	$	12,922	$	41,312	$	44,967

The following table reflects revenue recognized in the reporting periods presented that was included in contract liabilities from contracts with customers as of the beginning of the periods presented:

(in thousands)	Three months ended				Nine months ended
	September 30, 2021		September 30, 2020		September 30, 2021		September 30, 2020
Revenue recognized in the period from amounts included in billings in excess of revenue earned at the beginning of the period	$	835	$	1,520	$	4,139	$	6,221