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SEGMENT DISCLOSURES
12 Months Ended
Dec. 31, 2024
Segment Reporting [Abstract]  
SEGMENT DISCLOSURES SEGMENT DISCLOSURES
Our business units have been aggregated into three practice groups: (i) Financial Services, (ii) Benefits and Insurance Services and (iii) National Practices, based on the following factors: similarity of the products and
services provided to clients, similarity of the regulatory environment in which they operate; and similarity of economic conditions affecting long-term performance. The business units are managed along these segment lines.
A general description of services provided by practice groups is provided in the table below. 
Financial Services Benefits and Insurance Services National Practices
Accounting and TaxEmployee Benefits ConsultingInformation Technology Managed Networking and Hardware Services
Financial AdvisoryPayroll / Human Capital Management
National TechnologyProperty and Casualty Insurance
Government Heath Care ConsultingRetirement and Investment Services
Corporate and Other - Included in Corporate and Other are operating expenses that are not directly allocated to the individual business units. These expenses primarily consist of certain healthcare costs, gains or losses attributable to assets held in our non-qualified deferred compensation plan, stock-based compensation, consolidation and integration charges, certain professional fees, certain advertising costs and other various expenses.
The discrete financial information of those practice groups are available and regularly reviewed by the Chief Operating Decision Maker ("CODM"). The CODM, who is our CEO, allocates resources to and assesses the performance of each practice group using information about their respective revenue and income (loss) before income tax expense (benefit), excluding those costs listed above, which are reported in the “Corporate and Other”. Upon consolidation, intercompany accounts and transactions are eliminated, thus inter-segment revenue is not included in the measure of profit or loss for the practice groups. The CODM does not evaluate practice groups using discrete asset information, and we do not identify or allocate assets by practice groups.
We operate in the United States and Canada and revenue generated from such operations during the years ended December 31, 2024, 2023 and 2022 was as follows (in thousands):
 Year Ended December 31,
 202420232022
United States$1,811,113 $1,589,478 $1,410,255 
Canada2,359 1,716 1,724 
Total revenue$1,813,472 $1,591,194 $1,411,979 
There is no one customer that represents a significant portion of our revenue.
The practice groups respective revenue and pre-tax income, significant segment expenses, and a reconciliation of segment profit or loss measure to the consolidated income before income tax expense for the years ended December 31, 2024, 2023 and 2022 are presented below (in thousands).
 For the Year Ended December 31, 2024
 Financial
Services
Benefits and
Insurance
Services
National
Practices
Total
Revenue from external customers$1,362,539 $401,048 $49,885 $1,813,472 
Significant expenses:
Personnel costs972,730 257,166 42,913 1,272,809 
Facility costs55,178 12,481 177 67,836 
Other costs, gains, and losses, net (1)
185,091 58,476 (3,394)240,173 
Total segment expense1,212,999 328,123 39,696 1,580,818 
Segment income before income tax expenses149,540 72,925 10,189 232,654 
Corporate & other:
Unallocated corporate operating expenses44,485 
General & administrative expenses108,753 
Interest expense34,374 
Other income, net(12,765)
Consolidated income before income tax expenses$57,807 

 For the Year Ended December 31, 2023
 Financial
Services
Benefits and
Insurance
Services
National
Practices
Total
Revenue from external customers$1,160,686 $382,605 $47,903 $1,591,194 
Significant expenses:
Personnel costs793,791 242,340 40,949 1,077,080 
Facility costs44,444 12,196 250 56,890 
Other costs, gains, and losses, net (1)
134,623 53,916 1,860 190,399 
Total segment expense972,858 308,452 43,059 1,324,369 
Segment income before income tax expenses187,828 74,153 4,844 266,825 
Corporate & other:
Unallocated corporate operating expenses39,344 
General & administrative expenses57,965 
Interest expense20,129 
Other income, net(16,916)
Consolidated income before income tax expenses$166,303 
 For the Year Ended December 31, 2022
 Financial
Services
Benefits and
Insurance
Services
National
Practices
Total
Revenue from external customers$1,010,068 $358,007 $43,904 $1,411,979 
Significant expenses:
Personnel costs688,555 225,871 36,832 951,258 
Facility costs42,617 12,831 250 55,698 
Other costs, gains, and losses, net (1)
118,184 49,299 2,109 169,592 
Total segment expense849,356 288,001 39,191 1,176,548 
Segment income before income tax expenses160,712 70,006 4,713 235,431 
Corporate & other:
Unallocated corporate operating expenses8,986 
General & administrative expenses55,023 
Interest expense8,033 
Other expense, net21,914 
Consolidated income before income tax expenses$141,475 
(1) - Other costs, gains, and losses, net primarily consist of travel and entertainment costs, computer and technology related costs, depreciation and amortization expenses, and other discretionary costs.