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Revenue Recognition
12 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Revenue Recognition Revenue Recognition
Product revenue is primarily processed tobacco sold to the customer. Processing and other revenues are mainly contracts to process customer-owned green tobacco. During processing, ownership remains with the customers. Other products and services revenue is primarily composed of revenue from the sale of legal cannabis in Canada and e-liquids product revenue. The following disaggregates sales and other operating revenues by major source:

Three Months Ended March 31,Years Ended March 31,
2020201920202019
Leaf - North America:
Product revenue$77,997 $97,055 $192,545 $249,980 
Processing and other revenues7,289 6,899 32,162 35,738 
Total sales and other operating revenues85,286 103,954 224,707 285,718 
Leaf - Other Regions:
Product revenue410,519 478,877 1,236,041 1,456,280 
Processing and other revenues4,259 2,707 46,575 43,559 
Total sales and other operating revenues414,778 481,584 1,282,616 1,499,839 
Other Products and Services:
Total sales and other operating revenues4,286 5,703 19,938 16,036 
Total sales and other operating revenues$504,350 $591,241 $1,527,261 $1,801,593 

Significant Judgments
The following summarizes activity in the claims allowance:

Three Months Ended March 31,Years Ended March 31,
2020201920202019
Balance, beginning of period$1,270 $1,410 $1,460 $1,100 
Additions177 595 2,018 2,853 
Payments(317)(545)(2,348)(2,493)
Balance, end of period$1,130 $1,460 $1,130 $1,460 
Contract Balances
The following summarizes activity in the allowance for doubtful accounts:

Three Months Ended March 31,Years Ended March 31,
2020201920202019
Balance, beginning of period(7,247)(9,113)$(13,381)$(7,048)
Additions(8,646)(4,513)(8,644)(6,657)
Write-offs 245 6,132 324 
Balance, end of period(15,893)(13,381)(15,893)(13,381)
Trade receivables242,635 303,478 242,635 303,478 
Trade receivables, net$226,742 $290,097 $226,742 $290,097 

Assets Recognized from the Costs to Obtain a Contract with a Customer
Capitalized costs to obtain a contract as of March 31, 2020 and 2019 were $3,676 and $4,225, respectively. See Note 10. "Goodwill and Other Intangible Assets, Net” for further information.

Other Income, Net
The following summarizes the significant components of other income, net:

Years Ended March 31,
202020192018
Other sales of assets and expenses$(10,053)$2,497 $3,379 
Sales of Brazilian intrastate trade tax credits9,039 10,418 11,835 
Receipt of funds held in escrow  3,235 
Gain on sales of fixed assets6,539 2,080 3,612 
Losses on sale of receivables(4,803)(6,816)(7,679)
Gain from insurance claims1,411 6,038  
Total$2,133 $14,217 $14,382 


Taxes Collected from Customers
Value-added taxes were $25,187, $23,188, and $26,033 for the years ended March 31, 2020, 2019, and 2018, respectively.