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Consolidated Statement of Income - USD ($)
shares in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Fee revenue:      
Servicing fees $ 5,549 $ 5,167 $ 5,074
Management fees 2,053 1,880 1,824
Foreign exchange trading services 1,211 1,363 1,058
Securities finance 416 356 471
Software and processing fees 783 733 720
Total fee revenue 10,012 9,499 9,147
Net interest income:      
Interest income 1,908 2,575 3,941
Interest expense 3 375 1,375
Net interest income 1,905 2,200 2,566
Other income:      
Gains (losses) from sales of available-for-sale securities, net 57 4 (1)
Other income 53 0 44
Total other income 110 4 43
Total revenue 12,027 11,703 11,756
Provision for credit losses (33) 88 10
Expenses:      
Compensation and employee benefits 4,554 4,450 4,541
Information systems and communications 1,661 1,550 1,465
Transaction processing services 1,024 978 983
Occupancy 444 489 470
Acquisition and restructuring costs 65 50 77
Amortization of other intangible assets 245 234 236
Other 896 965 1,262
Total expenses 8,889 8,716 9,034
Income before income tax expense 3,171 2,899 2,712
Income tax expense 478 479 470
Net income 2,693 2,420 2,242
Net income available to common shareholders $ 2,572 $ 2,257 $ 2,009
Earnings per common share:      
Basic (in USD per share) $ 7.30 $ 6.40 $ 5.43
Diluted (in USD per share) $ 7.19 $ 6.32 $ 5.38
Average common shares outstanding (in thousands):      
Basic (in shares) 352,565 352,865 369,911
Diluted (in shares) 357,962 357,106 373,666
Cash dividends declared (in USD per share) $ 2.18 $ 2.08 $ 1.98