Consolidated Statement of Income - USD ($) shares in Thousands, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2021	Sep. 30, 2020	Sep. 30, 2021	Sep. 30, 2020
Fee revenue:
Servicing fees	$ 1,395	$ 1,301	$ 4,165	$ 3,860
Management fees	526	479	1,523	1,387
Foreign exchange trading services	279	270	911	1,039
Securities finance	106	84	314	268
Software and processing fees	198	172	588	529
Total fee revenue	2,504	2,306	7,501	7,083
Net interest income:
Interest income	487	520	1,425	2,062
Interest expense	0	42	4	361
Net interest income	487	478	1,421	1,701
Other income:
Gains (losses) from sales of available-for-sale securities, net	(1)	0	(1)	2
Other income	0	0	53	0
Total other income (loss)	(1)	0	52	2
Total revenue	2,990	2,784	8,974	8,786
Provision for credit losses	(2)	0	(26)	88
Expenses:
Compensation and employee benefits	1,054	1,062	3,373	3,321
Information systems and communications	406	395	1,225	1,156
Transaction processing services	253	234	786	721
Occupancy	102	109	311	327
Acquisition and restructuring costs	18	15	39	38
Amortization of other intangible assets	62	59	183	175
Other	221	229	642	702
Total expenses	2,116	2,103	6,559	6,440
Income before income tax expense	876	681	2,441	2,258
Income tax expense	162	126	445	375
Net income	714	555	1,996	1,883
Net income available to common shareholders	693	517	1,910	1,759
Net income available to common shareholders	$ 693	$ 517	$ 1,910	$ 1,759
Earnings per common share:
Basic (in USD per share)	$ 1.99	$ 1.47	$ 5.49	$ 4.99
Diluted (in USD per share)	$ 1.96	$ 1.45	$ 5.40	$ 4.93
Average common shares outstanding (in thousands):
Basic (in shares)	347,718	352,586	348,106	352,829
Diluted (in shares)	353,494	357,168	353,376	356,971
Cash dividends declared (in USD per share)	$ 0.57	$ 0.52	$ 1.61	$ 1.56