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Expenses (Tables)
12 Months Ended
Dec. 31, 2020
Other Expenses [Abstract]  
Schedule of Expenses
The following table presents the components of other expenses for the periods indicated:
Years Ended December 31,
(In millions)202020192018
Professional services$364 $321 $357 
Sales advertising public relations77 114 115 
Regulatory fees and assessments61 73 91 
Securities processing41 75 52 
Donations20 51 12 
Bank operations18 43 70 
Insurance14 19 18 
Other370 566 461 
Total other expenses$965 $1,262 $1,176 
Restructuring and Related Costs
The following table presents aggregate activity for repositioning charges and activity related to previous Beacon restructuring charges for the periods indicated:
(In millions)Employee
Related Costs
Real Estate
Actions
Asset and Other Write-offsTotal
Accrual Balance at December 31, 2017$166 $32 $$201 
Accruals for Beacon(7)— — (7)
Accruals for Repositioning Charges259 41 — 300 
Payments and Other Adjustments(115)(36)(2)(153)
Accrual Balance at December 31, 2018303 37 341 
Accruals for Beacon(2)— — (2)
Accruals for Repositioning Charges98 12 — 110 
Payments and Other Adjustments(209)(42)— (251)
Accrual Balance at December 31, 2019190 198 
Accruals for Beacon(4)  (4)
Accruals for Repositioning Charges82 51  133 
Payments and Other Adjustments(78)(52)(1)(131)
Accrual Balance at December 31, 2020$190 $6 $ $196