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Expenses
 12 Months Ended
Dec. 31, 2020
Other Expenses [Abstract]  
Expenses Expenses
The following table presents the components of other expenses for the periods indicated:
Years Ended December 31,
(In millions)202020192018
Professional services$364 $321 $357 
Sales advertising public relations77 114 115 
Regulatory fees and assessments61 73 91 
Securities processing41 75 52 
Donations20 51 12 
Bank operations18 43 70 
Insurance14 19 18 
Other370 566 461 
Total other expenses$965 $1,262 $1,176 
Acquisition Costs
We recorded approximately $54 million of acquisition costs in 2020 compared to $79 million in 2019 and $31 million in 2018, related to our acquisition of CRD.
Restructuring and Repositioning Charges
Repositioning Charges
In 2020, we recorded $133 million of repositioning charges, including $82 million of compensation and employee benefits and $51 million of occupancy expenses, to further drive automation of processes and organizational simplification enabling workforce rationalization and to reduce our real estate footprint by approximately 13% of our total square footage.
In 2019, we recorded $110 million of repositioning charges, including $98 million of compensation and employee benefits expenses and $12 million of occupancy costs, to further drive process automation, information technology optimizations and organization rationalization in 2020.
The following table presents aggregate activity for repositioning charges and activity related to previous Beacon restructuring charges for the periods indicated:
(In millions)Employee
Related Costs		Real Estate
Actions		Asset and Other Write-offsTotal
Accrual Balance at December 31, 2017$166 $32 $3 $201 
Accruals for Beacon(7)— — (7)
Accruals for Repositioning Charges259 41 — 300 
Payments and Other Adjustments(115)(36)(2)(153)
Accrual Balance at December 31, 2018303 37 1 341 
Accruals for Beacon(2)— — (2)
Accruals for Repositioning Charges98 12 — 110 
Payments and Other Adjustments(209)(42)— (251)
Accrual Balance at December 31, 2019190 7 1 198 
Accruals for Beacon(4)— — (4)
Accruals for Repositioning Charges82 51 — 133 
Payments and Other Adjustments(78)(52)(1)(131)
Accrual Balance at December 31, 2020$190 $6 $— $196