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Derivative Financial Instruments - Impact of Derivatives on Consolidated Statement of Income (Details) - Derivatives not designated as hedging instruments - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   $ 269 $ 509 $ 474
Foreign exchange contracts | Foreign exchange trading services        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   630 723 632
Foreign exchange contracts | Software and processing fees        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   0 0 (23)
Foreign exchange contracts | Interest expense        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   (153) (41) 0
Interest rate contracts | Foreign exchange trading services        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   (3) (6) 8
Interest rate contracts | Software and processing fees        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   0 (1) 0
Other derivative contracts | Foreign exchange trading services        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   0 5 0
Other derivative contracts | Compensation and employee benefits        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income   $ (205) $ (171) $ (143)
Swap agreements | Interest rate contracts | Software and processing fees        
Derivative [Line Items]        
Amount of gain (loss) on derivative recognized in income $ 15