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Expenses
 12 Months Ended
Dec. 31, 2019
Other Expenses [Abstract]  
Expenses Expenses
The following table presents the components of other expenses for the periods indicated:
 
Years Ended December 31,
(In millions)
2019
 
2018
 
2017
Professional services
$
321

 
$
357

 
$
340

Sales advertising public relations
114


115


67

Securities processing
75

 
52

 
10

Regulatory fees and assessments
73

 
91

 
108

Bank operations
43

 
70

 
80

Donations
51

 
12

 
17

Insurance
19

 
18

 
20

Other
566

 
461

 
287

Total other expenses
$
1,262

 
$
1,176

 
$
929


Acquisition Costs
We recorded $79 million of acquisition costs in 2019, primarily related to our acquisition of CRD. In 2018, we recorded approximately $31 million of acquisition costs related to our acquisition of CRD and in 2017 we recorded approximately $21 million of acquisition costs primarily related to our acquisition of the GEAM business. As we integrate CRD into our business, we expect to incur approximately $200 million of acquisition costs, including merger and integration costs, through 2021.
Restructuring and Repositioning Charges
Repositioning Charges
In 2019, we recorded $110 million of repositioning charges, including $98 million of compensation and employee benefits expenses and $12 million of occupancy costs, to further drive process automation, information technology optimizations and organization rationalization in 2020.
In late 2018, we initiated an expense program to accelerate efforts to become a higher-performing organization and help navigate challenging market and industry conditions. Total repositioning charges were $300 million in 2018, including $259 million of compensation and employee benefits expenses and $41 million of occupancy costs.
The following table presents aggregate activity for repositioning charges and activity related to previous Beacon restructuring charges for the periods indicated:
(In millions)
Employee
Related Costs
 
Real Estate
Actions
 
Asset and Other Write-offs
 
Total
Accrual Balance at December 31, 2016
$
37

 
$
17

 
$
2

 
$
56

Accruals for Beacon
186

 
32

 
27

 
245

Payments and Other Adjustments
(57
)
 
(17
)
 
(26
)
 
(100
)
Accrual Balance at December 31, 2017
166

 
32

 
3

 
201

Accruals for Beacon
(7
)
 
—

 
—

 
(7
)
Accruals for Repositioning Charges
259

 
41

 
—

 
300

Payments and Other Adjustments
(115
)
 
(36
)
 
(2
)
 
(153
)
Accrual Balance at December 31, 2018
303

 
37

 
1

 
341

Accruals for Beacon
(2
)
 
—

 
—

 
(2
)
Accruals for Repositioning Charges
98

 
12

 
—

 
110

Payments and Other Adjustments
(209
)
 
(42
)
 
—

 
(251
)
Accrual Balance at December 31, 2019
$
190

 
$
7

 
$
1

 
$
198