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Earnings Per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Earnings Per Share [Abstract]      
Net income $ 2,242 $ 2,593 $ 2,156
Preferred stock dividends (232) (188) (182)
Dividends and undistributed earnings allocated to participating securities (1) (1) (2)
Net income available to common shareholders $ 2,009 $ 2,404 $ 1,972
Basic average common shares 369,911 371,983 374,793
Effect of dilutive securities: common stock options and common stock awards (in shares) 3,755 4,493 5,420
Diluted average common shares 373,666 376,476 380,213
Anti-dilutive securities (in shares) 2,052 1,011 188
Earnings per common share:      
Basic (in USD per share) $ 5.43 $ 6.46 $ 5.26
Diluted (in USD per share) $ 5.38 $ 6.39 $ 5.19