Line of Business Information

6 Months Ended

Jun. 30, 2019

Our operations are organized into two lines of business: Investment Servicing and Investment Management, which are defined based on products and services provided. The results of operations for these lines of business are not necessarily comparable with those of other companies, including companies in the financial services industry. For information about our two lines of business, as well as revenues, expenses and capital allocation methodologies associated with them, refer to pages 78 to 79 in Note 24 to the consolidated financial statements included under Item 8, Financial Statements and Supplementary Data, in the 2018 Annual Financial Statements.

The following is a summary of our line of business results for the periods indicated. The "Other" columns represent costs incurred that are not allocated to a specific line of business, including certain severance and restructuring costs, acquisition costs and certain provisions for legal contingencies.



	Three Months Ended June 30,
	Investment Servicing						Investment Management						Other						Total
(Dollars in millions)	2019			2018			2019			2018			2019			2018			2019			2018
Servicing fees	$	1,252		$	1,381		$	—		$	—		$	—		$	—		$	1,252		$	1,381
Management fees	—			—			441			465			—			—			441			465
Foreign exchange trading services	240			282			33			33			—			—			273			315
Securities finance	122			154			4			—			—			—			126			154
Processing fees and other	163			78			5			2			—			—			168			80
Total fee revenue	1,777			1,895			483			500			—			—			2,260			2,395
Net interest income	623			663			(10		)	(4		)	—			—			613			659
Gains (losses) related to investment securities, net	—			9			—			—			—			—			—			9
Total revenue	2,400			2,567			473			496			—			—			2,873			3,063
Provision for loan losses	1			2			—			—			—			—			1			2
Total expenses	1,765			1,704			377			389			12			77			2,154			2,170
Income before income tax expense	$	634		$	861		$	96		$	107		$	(12	)	$	(77	)	$	718		$	891
Pre-tax margin	26		%	34		%	20		%	22		%							25		%	29		%


	Six Months Ended June 30,
	Investment Servicing						Investment Management						Other						Total
(Dollars in millions)	2019			2018			2019			2018			2019			2018			2019			2018
Servicing fees	$	2,503		$	2,802		$	—		$	—		$	—		$	—		$	2,503		$	2,802
Management fees	—			—			861			937			—			—			861			937
Foreign exchange trading services	486			555			67			64			—			—			553			619
Securities finance	239			295			5			—			—			—			244			295
Processing fees and other	343			156			16			1			—			—			359			157
Total fee revenue	3,571			3,808			949			1,002			—			—			4,520			4,810
Net interest income	1,302			1,311			(16		)	(9		)	—			—			1,286			1,302
Gains (losses) related to investment securities, net	(1		)	7			—			—			—			—			(1		)	7
Total revenue	4,872			5,126			933			993			—			—			5,805			6,119
Provision for loan losses	5			2			—			—			—			—			5			2
Total expenses	3,629			3,574			783			787			35			77			4,447			4,438
Income before income tax expense	$	1,238		$	1,550		$	150		$	206		$	(35	)	$	(77	)	$	1,353		$	1,679
Pre-tax margin	25		%	30		%	16		%	21		%							23		%	27		%