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Revenue from Contracts with Customers - Disaggregation of Revenues (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Disaggregation of Revenue [Line Items]      
Servicing fees $ 5,421 $ 5,365 $ 5,073
Management fees 1,851 1,616 1,292
Foreign exchange trading services 1,201 1,071 1,099
Securities finance 543 606 562
Processing fees and other 438 343 174
Total fee revenue 9,454 9,001 8,200
Net interest income 2,671 2,304 2,084
Gains (losses) related to investment securities, net 6 (39) 7
Total revenue 12,131 11,266 10,291
Servicing fees      
Disaggregation of Revenue [Line Items]      
Servicing fees 5,421    
Management fees      
Disaggregation of Revenue [Line Items]      
Management fees 1,851    
Foreign exchange trading services      
Disaggregation of Revenue [Line Items]      
Foreign exchange trading services 1,201    
Securities finance      
Disaggregation of Revenue [Line Items]      
Securities finance 543    
Processing fees and other      
Disaggregation of Revenue [Line Items]      
Processing fees and other 438    
Total fee revenue      
Disaggregation of Revenue [Line Items]      
Total fee revenue 9,454    
Net interest income      
Disaggregation of Revenue [Line Items]      
Net interest income 2,671    
Gains (losses) related to investment securities, net      
Disaggregation of Revenue [Line Items]      
Gains (losses) related to investment securities, net 6    
Operating Segments | Investment Servicing      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 6,307    
All other revenue 3,876    
Servicing fees 5,429 5,365 5,073
Management fees 0 0 0
Foreign exchange trading services 1,071 999 1,038
Securities finance 543 606 562
Processing fees and other 443 336 203
Total fee revenue 7,486 7,306 6,876
Net interest income 2,691 2,309 2,081
Gains (losses) related to investment securities, net 6 (39) 7
Total revenue 10,183 9,576 8,964
Operating Segments | Investment Servicing | Servicing fees      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 5,429    
All other revenue 0    
Servicing fees 5,429    
Operating Segments | Investment Servicing | Management fees      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Management fees 0    
Operating Segments | Investment Servicing | Foreign exchange trading services      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 361    
All other revenue 710    
Foreign exchange trading services 1,071    
Operating Segments | Investment Servicing | Securities finance      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 308    
All other revenue 235    
Securities finance 543    
Operating Segments | Investment Servicing | Processing fees and other      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 209    
All other revenue 234    
Processing fees and other 443    
Operating Segments | Investment Servicing | Total fee revenue      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 6,307    
All other revenue 1,179    
Total fee revenue 7,486    
Operating Segments | Investment Servicing | Net interest income      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 2,691    
Net interest income 2,691    
Operating Segments | Investment Servicing | Gains (losses) related to investment securities, net      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 6    
Gains (losses) related to investment securities, net 6    
Operating Segments | Investment Management      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 1,981    
All other revenue (25)    
Servicing fees 0 0 0
Management fees 1,851 1,616 1,292
Foreign exchange trading services 130 72 61
Securities finance 0 0 0
Processing fees and other (5) 7 (29)
Total fee revenue 1,976 1,695 1,324
Net interest income (20) (5) 3
Gains (losses) related to investment securities, net 0 0 0
Total revenue 1,956 1,690 1,327
Operating Segments | Investment Management | Servicing fees      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Servicing fees 0    
Operating Segments | Investment Management | Management fees      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 1,851    
All other revenue 0    
Management fees 1,851    
Operating Segments | Investment Management | Foreign exchange trading services      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 130    
All other revenue 0    
Foreign exchange trading services 130    
Operating Segments | Investment Management | Securities finance      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Securities finance 0    
Operating Segments | Investment Management | Processing fees and other      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue (5)    
Processing fees and other (5)    
Operating Segments | Investment Management | Total fee revenue      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 1,981    
All other revenue (5)    
Total fee revenue 1,976    
Operating Segments | Investment Management | Net interest income      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue (20)    
Net interest income (20)    
Operating Segments | Investment Management | Gains (losses) related to investment securities, net      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Gains (losses) related to investment securities, net 0    
Other      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue (8)    
All other revenue 0    
Servicing fees (8) 0 0
Management fees 0 0 0
Foreign exchange trading services 0 0 0
Securities finance 0 0 0
Processing fees and other 0 0 0
Total fee revenue (8) 0 0
Net interest income 0 0 0
Gains (losses) related to investment securities, net 0 0 0
Total revenue (8) $ 0 $ 0
Other | Servicing fees      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue (8)    
All other revenue 0    
Servicing fees (8)    
Other | Management fees      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Management fees 0    
Other | Foreign exchange trading services      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Foreign exchange trading services 0    
Other | Securities finance      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Securities finance 0    
Other | Processing fees and other      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Processing fees and other 0    
Other | Total fee revenue      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue (8)    
All other revenue 0    
Total fee revenue (8)    
Other | Net interest income      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Net interest income 0    
Other | Gains (losses) related to investment securities, net      
Disaggregation of Revenue [Line Items]      
Topic 606 revenue 0    
All other revenue 0    
Gains (losses) related to investment securities, net $ 0