Consolidated Statement of Income - USD ($) shares in Thousands, $ in Millions	3 Months Ended
	Mar. 31, 2018	Mar. 31, 2017
Fee revenue:
Servicing fees	$ 1,421	$ 1,296
Management fees	472	382
Trading services	304	275
Securities finance	141	133
Processing fees and other	25	112
Total fee revenue	2,363	2,198
Net interest income:
Interest income	857	650
Interest expense	199	140
Net interest income	658	510
Gains (losses) related to investment securities, net:
Gains (losses) from sales of available-for-sale securities, net	(1)	(40)
Losses from other-than-temporary impairment	1	0
Gains (losses) related to investment securities, net	(2)	(40)
Total revenue	3,019	2,668
Provision for loan losses	0	(2)
Expenses:
Compensation and employee benefits	1,249	1,166
Information systems and communications	315	287
Transaction processing services	242	197
Occupancy	120	110
Acquisition and restructuring costs	0	29
Professional services	79	94
Amortization of other intangible assets	50	52
Other	201	151
Total expenses	2,256	2,086
Income before income tax expense (benefit)	763	584
Income tax expense (benefit)	102	82
Net income	661	502
Net income available to common shareholders	$ 605	$ 446
Earnings per common share:
Basic (in USD per share)	$ 1.65	$ 1.17
Diluted (in USD per share)	$ 1.62	$ 1.15
Average common shares outstanding (in thousands):
Basic (in shares)	367,439	381,224
Diluted (in shares)	372,619	386,417
Cash dividends declared (in USD per share)	$ 0.42	$ 0.38