Consolidated Statement of Income - USD ($) shares in Thousands, $ in Millions	3 Months Ended		6 Months Ended
	Jun. 30, 2017	Jun. 30, 2016	Jun. 30, 2017	Jun. 30, 2016
Fee revenue:
Servicing fees	$ 1,339	$ 1,239	$ 2,635	$ 2,481
Management fees	397	293	779	563
Trading services	289	267	564	539
Securities finance	179	156	312	290
Processing fees and other	31	98	143	150
Total fee revenue	2,235	2,053	4,433	4,023
Net interest income:
Interest income	700	620	1,350	1,249
Interest expense	125	99	265	216
Net interest income	575	521	1,085	1,033
Gains (losses) related to investment securities, net:
Gains (losses) from sales of available-for-sale securities, net	0	(1)	(40)	1
Gains (losses) related to investment securities, net	0	(1)	(40)	1
Total revenue	2,810	2,573	5,478	5,057
Provision for loan losses	3	4	1	8
Expenses:
Compensation and employee benefits	1,071	989	2,237	2,096
Information systems and communications	283	270	570	542
Transaction processing services	207	201	404	401
Occupancy	116	111	226	224
Acquisition and restructuring costs	71	20	100	124
Professional services	97	82	191	175
Amortization of other intangible assets	54	49	106	98
Other	132	138	283	250
Total expenses	2,031	1,860	4,117	3,910
Income before income tax expense	776	709	1,360	1,139
Income tax expense (benefit)	156	92	238	154
Net income from non-controlling interest	0	2	0	2
Net income	620	619	1,122	987
Net income available to common shareholders	$ 584	$ 585	$ 1,030	$ 904
Earnings per common share:
Basic (in USD per share)	$ 1.56	$ 1.48	$ 2.72	$ 2.28
Diluted (in USD per share)	$ 1.53	$ 1.47	$ 2.69	$ 2.25
Average common shares outstanding (in thousands):
Basic (in shares)	375,395	394,160	378,293	396,790
Diluted (in shares)	380,915	398,847	383,489	401,113
Cash dividends declared (in USD per share)	$ 0.38	$ 0.34	$ 0.76	$ 0.68