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Line of Business Information - Summary of Line of Business (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2016
Jun. 30, 2015
Jun. 30, 2016
Jun. 30, 2015
Segment Reporting Information [Line Items]        
Servicing fees $ 1,239 $ 1,319 $ 2,481 $ 2,587
Management fees 293 304 563 605
Trading services 267 281 539 605
Securities finance 156 155 290 256
Processing fees and other 98 17 150 78
Total fee revenue 2,053 2,076 4,023 4,131
Net interest revenue 521 535 1,033 1,081
Gains (losses) related to investment securities, net (1) (3) 1 (4)
Total revenue 2,573 2,608 5,057 5,208
Provision for loan losses 4 2 8 6
Total expenses 1,860 2,134 3,910 4,231
Income before income tax expense $ 709 $ 472 $ 1,139 $ 971
Pre-tax margin 28.00% 18.00% 23.00% 19.00%
Operating Segments | Investment Servicing        
Segment Reporting Information [Line Items]        
Servicing fees $ 1,239 $ 1,319 $ 2,481 $ 2,587
Management fees 0 0 0 0
Trading services 255 271 517 586
Securities finance 156 155 290 256
Processing fees and other 102 22 147 81
Total fee revenue 1,752 1,767 3,435 3,510
Net interest revenue 520 534 1,032 1,079
Gains (losses) related to investment securities, net (1) (3) 1 (4)
Total revenue 2,271 2,298 4,468 4,585
Provision for loan losses 4 2 8 6
Total expenses 1,599 1,880 3,286 3,716
Income before income tax expense $ 668 $ 416 $ 1,174 $ 863
Pre-tax margin 29.00% 18.00% 26.00% 19.00%
Operating Segments | Investment Management        
Segment Reporting Information [Line Items]        
Servicing fees $ 0 $ 0 $ 0 $ 0
Management fees 293 304 563 605
Trading services 12 10 22 19
Securities finance 0 0 0 0
Processing fees and other (4) (5) 3 (3)
Total fee revenue 301 309 588 621
Net interest revenue 1 1 1 2
Gains (losses) related to investment securities, net 0 0 0 0
Total revenue 302 310 589 623
Provision for loan losses 0 0 0 0
Total expenses 244 251 500 507
Income before income tax expense $ 58 $ 59 $ 89 $ 116
Pre-tax margin 19.00% 19.00% 15.00% 19.00%
Other        
Segment Reporting Information [Line Items]        
Servicing fees $ 0 $ 0 $ 0 $ 0
Management fees 0 0 0 0
Trading services 0 0 0 0
Securities finance 0 0 0 0
Processing fees and other 0 0 0 0
Total fee revenue 0 0 0 0
Net interest revenue 0 0 0 0
Gains (losses) related to investment securities, net 0 0 0 0
Total revenue 0 0 0 0
Provision for loan losses 0 0 0 0
Total expenses 17 3 124 8
Income before income tax expense $ (17) $ (3) $ (124) $ (8)