Consolidated Statement of Income - USD ($) shares in Thousands, $ in Millions	3 Months Ended		9 Months Ended
	Sep. 30, 2015	Sep. 30, 2014	Sep. 30, 2015	Sep. 30, 2014
Fee revenue:
Servicing fees	$ 1,294	$ 1,302	$ 3,892	$ 3,828
Management fees	287	316	892	908
Trading services	294	278	899	791
Securities finance	113	99	369	331
Processing fees and other	120	17	198	117
Total fee revenue	2,108	2,012	6,250	5,975
Net interest revenue:
Interest revenue	614	671	1,885	1,976
Interest expense	101	101	291	290
Net interest revenue	513	570	1,594	1,686
Gains (losses) related to investment securities, net:
Net gains (losses) from sales of available-for-sale securities	(2)	0	(5)	15
Losses from other-than-temporary impairment	0	0	(1)	(1)
Losses reclassified (from) to other comprehensive income	0	0	0	(10)
Gains (losses) related to investment securities, net	(2)	0	(6)	4
Total revenue	2,619	2,582	7,838	7,665
Provision for loan losses	5	2	11	6
Expenses:
Compensation and employee benefits	1,051	953	3,122	3,088
Information systems and communications	265	242	761	730
Transaction processing services	201	199	599	583
Occupancy	110	119	332	348
Acquisition and restructuring costs	10	20	19	81
Professional services	136	97	368	318
Amortization of other intangible assets	48	54	147	162
Other	141	208	845	460
Total expenses	1,962	1,892	6,193	5,770
Income before income tax expense	652	688	1,634	1,889
Income tax expense	68	128	219	344
Net Income (Loss) Attributable to Noncontrolling Interest	1	0	1	0
Net income	585	560	1,416	1,545
Net income available to common shareholders	$ 543	$ 542	$ 1,313	$ 1,500
Earnings per common share:
Basic (in dollars per share)	$ 1.34	$ 1.28	$ 3.20	$ 3.52
Diluted (in dollars per share)	$ 1.32	$ 1.26	$ 3.16	$ 3.45
Average common shares outstanding (in thousands):
Basic (in shares)	406,612	421,974	409,816	426,775
Diluted (in shares)	412,167	429,736	415,772	434,510
Cash dividends declared (in dollars per share)	$ 0.34	$ 0.3	$ 0.98	$ 0.86