Consolidated Statement of Income (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended
	Mar. 31, 2015	Mar. 31, 2014
Fee revenue:
Servicing fees	$ 1,273	$ 1,238
Management fees	301	292
Trading services	324	253
Securities finance	101	85
Processing fees and other	61	56
Total fee revenue	2,060	1,924
Net interest revenue:
Interest revenue	642	655
Interest expense	96	100
Net interest revenue	546	555
Gains (losses) related to investment securities, net:
Net gains (losses) from sales of available-for-sale securities	0	15
Losses from other-than-temporary impairment	(1)	(1)
Losses reclassified (from) to other comprehensive income	0	(8)
Gains (losses) related to investment securities, net	(1)	6
Total revenue	2,605	2,485
Provision for loan losses	4	2
Expenses:
Compensation and employee benefits	1,087	1,157
Information systems and communications	247	244
Transaction processing services	197	191
Occupancy	113	114
Acquisition and restructuring costs	6	33
Professional services	96	105
Amortization of other intangible assets	50	54
Other	301	130
Total expenses	2,097	2,028
Income before income tax expense	504	455
Income tax expense	95	92
Net income	409	363
Net income available to common shareholders	$ 377	$ 356
Earnings per common share:
Basic (in dollars per share)	$ 0.91	$ 0.83
Diluted (in dollars per share)	$ 0.90	$ 0.81
Average common shares outstanding (in thousands):
Basic (in shares)	412,225	430,621
Diluted (in shares)	418,750	438,815
Cash dividends declared (in dollars per share)	$ 0.3	$ 0.26