Consolidated Statement of Income (USD $) In Millions, except Share data in Thousands, unless otherwise specified	12 Months Ended
	Dec. 31, 2014	Dec. 31, 2013	Dec. 31, 2012
Fee revenue:
Servicing fees	$ 5,129	$ 4,819	$ 4,414
Management fees	1,207	1,106	993
Trading services	1,084	1,094	1,036
Securities finance	437	359	405
Processing fees and other	174	212	240
Total fee revenue	8,031	7,590	7,088
Net interest revenue:
Interest revenue	2,652	2,714	3,014
Interest expense	392	411	476
Net interest revenue	2,260	2,303	2,538
Gains (losses) related to investment securities, net:
Net gains (losses) from sales of available-for-sale securities	15	14	55
Losses from other-than-temporary impairment	(1)	(21)	(53)
Losses reclassified (from) to other comprehensive income	(10)	(2)	21
Gains (losses) related to investment securities, net	4	(9)	23
Total revenue	10,295	9,884	9,649
Provision for loan losses	10	6	(3)
Expenses:
Compensation and employee benefits	4,060	3,800	3,837
Information systems and communications	976	935	844
Transaction processing services	784	733	702
Occupancy	461	467	470
Claims resolution	0	0	(362)
Acquisition and restructuring costs	133	104	225
Professional services	440	392	381
Amortization of other intangible assets	222	214	198
Other	751	547	591
Total expenses	7,827	7,192	6,886
Income before income tax expense	2,458	2,686	2,766
Income tax expense	421	550	705
Net income	2,037	2,136	2,061
Net income available to common shareholders	$ 1,973	$ 2,102	$ 2,019
Earnings per common share:
Basic (in dollars per share)	$ 4.65	$ 4.71	$ 4.25
Diluted (in dollars per share)	$ 4.57	$ 4.62	$ 4.20
Average common shares outstanding (in thousands):
Basic (in shares)	424,223	446,245	474,458
Diluted (in shares)	432,007	455,155	481,129
Cash dividends declared (in dollars per share)	$ 1.16	$ 1.04	$ 0.96