Consolidated Statement of Income (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended				9 Months Ended
	Sep. 30, 2014		Sep. 30, 2013		Sep. 30, 2014		Sep. 30, 2013
Fee revenue:
Servicing fees	$ 1,302		$ 1,211		$ 3,828		$ 3,587
Management fees	316		276		908		816
Trading services	278		265		791		858
Securities finance	99		74		331		283
Processing fees and other	17		57		117		167
Total fee revenue	2,012		1,883		5,975		5,711
Net interest revenue:
Interest revenue	671		643		1,976		2,030
Interest expense	101		97		290		312
Net interest revenue	570		546		1,686		1,718
Gains (losses) related to investment securities, net:
Net gains (losses) from sales of available-for-sale securities	0		6		15		11
Losses from other-than-temporary impairment	0		(13)		(1)		(19)
Losses reclassified (from) to other comprehensive income	0		3		(10)		(1)
Gains (losses) related to investment securities, net	0		(4)		4		(9)
Total revenue	2,582		2,425		7,665		7,420
Provision for loan losses	2		0		6		0
Expenses:
Compensation and employee benefits	953		903		3,088		2,855
Information systems and communications	242		235		730		707
Transaction processing services	199		185		583		551
Occupancy	119		113		348		343
Acquisition and restructuring costs	20		30		81		74
Professional services	97		98		318		280
Amortization of other intangible assets	54		53		162		160
Other	208		105		460		376
Total expenses	1,892		1,722		5,770		5,346
Income before income tax expense	688		703		1,889		2,074
Income tax expense	128		163		344		491
Net income	560		540		1,545		1,583
Net income available to common shareholders	$ 542		$ 531		$ 1,500		$ 1,557
Earnings per common share:
Basic (in dollars per share)	$ 1.28		$ 1.20		$ 3.52		$ 3.46
Diluted (in dollars per share)	$ 1.26	[1]	$ 1.17	[1]	$ 3.45	[1]	$ 3.40	[1]
Average common shares outstanding
Basic (in shares)	421,974		442,860		426,775		449,742
Diluted (in shares)	429,736		452,154		434,510		458,392
Cash dividends declared (in dollars per share)	$ 0.3		$ 0.26		$ 0.86		$ 0.78

[1] Calculations reflect allocation of earnings to participating securities using the two-class method, as this computation is more dilutive than the treasury stock method.