Consolidated Statement of Income (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended				6 Months Ended
	Jun. 30, 2014		Jun. 30, 2013		Jun. 30, 2014		Jun. 30, 2013
Fee revenue:
Servicing fees	$ 1,288		$ 1,201		$ 2,526		$ 2,376
Management fees	300		277		592		540
Trading services	260		304		513		593
Securities finance	147		131		232		209
Processing fees and other	44		58		100		110
Total fee revenue	2,039		1,971		3,963		3,828
Net interest revenue:
Interest revenue	650		700		1,305		1,387
Interest expense	89		104		189		215
Net interest revenue	561		596		1,116		1,172
Gains (losses) related to investment securities, net:
Net gains (losses) from sales of available-for-sale securities	0		0		15		5
Losses from other-than-temporary impairment	0		(6)		(1)		(6)
Losses reclassified (from) to other comprehensive income	(2)		(1)		(10)		(4)
Gains (losses) related to investment securities, net	(2)		(7)		4		(5)
Total revenue	2,598		2,560		5,083		4,995
Provision for loan losses	2		0		4		0
Expenses:
Compensation and employee benefits	978		917		2,135		1,952
Information systems and communications	244		235		488		472
Transaction processing services	193		186		384		366
Occupancy	115		114		229		230
Acquisition and restructuring costs	28		30		61		44
Professional services	116		103		221		182
Amortization of other intangible assets	54		54		108		107
Other	122		159		252		271
Total expenses	1,850		1,798		3,878		3,624
Income before income tax expense	746		762		1,201		1,371
Income tax expense	124		183		216		328
Net income	622		579		985		1,043
Net income available to common shareholders	$ 602		$ 571		$ 958		$ 1,026
Earnings per common share:
Basic (in dollars per share)	$ 1.41		$ 1.26		$ 2.23		$ 2.26
Diluted (in dollars per share)	$ 1.38	[1]	$ 1.24	[1]	$ 2.19	[1]	$ 2.22	[1]
Average common shares outstanding
Basic (in shares)	427,824		452,176		429,215		453,240
Diluted (in shares)	435,320		461,040		436,958		461,630
Cash dividends declared (in dollars per share)	$ 0.30		$ 0.26		$ 0.56		$ 0.52

[1] Calculations reflect allocation of earnings to participating securities using the two-class method, as this computation is more dilutive than the treasury stock method.