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Investment Securities (Narrative) (Details) (USD $)
12 Months Ended
Dec. 31, 2013
security
country
Dec. 31, 2012
Dec. 31, 2011
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded $ 23,000,000 $ 32,000,000 $ 73,000,000
Impairment associated with adverse changes in timing of expected future cash flows 6,000,000 16,000,000 23,000,000
Impairment associated with management's intent to sell impaired securities prior to recovery in value 6,000,000 0 8,000,000
Impairment associated with expected credit losses 11,000,000 16,000,000 42,000,000
Number of peripheral european countries 4    
Gross pre-tax unrealized losses on securities (1,680,000,000)    
Number of available for sale and held to maturity securities in gross pre-tax unrealized loss position 2,555    
Pledged Financial Instruments, Not Separately Reported, Securities 46,990,000,000 46,660,000,000  
U.S. agency residential mortgage-backed securities
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded 0 0  
Non-U.S. debt securities, mortgage-backed securities
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded 12,000,000 22,000,000  
Impairment associated with adverse changes in timing of expected future cash flows   16,000,000  
Impairment associated with expected credit losses   6,000,000  
Non-U.S. debt securities, mortgage-backed securities | European Periphery
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded 6,000,000    
Total exposure to asset backed securities 574,000,000    
Aggregate pre-tax gross unrealized gain (loss) on available for sale securities 69,000,000    
Available for sale, gross unrealized gains 84,000,000    
Available for sale, gross unrealized losses (15,000,000)    
Non-U.S. debt securities, mortgage-backed securities | Spain
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Total exposure to asset backed securities 271,000,000    
Non-U.S. debt securities, mortgage-backed securities | Italy
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Total exposure to asset backed securities 105,000,000    
Non-U.S. debt securities, mortgage-backed securities | Ireland
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Total exposure to asset backed securities 120,000,000    
Non-U.S. debt securities, mortgage-backed securities | Portugal
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Total exposure to asset backed securities 78,000,000    
Asset-backed securities, student loans
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded 0 0  
Federal Family Education Loan Program
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Federal government credit support guarantee, percentage minimum 97.00%    
Collective credit support, percentage minimum 100.00%    
Average remaining term 4 years 10 months 24 days    
Maximum concentration risk on credit instruments (less than) 900,000,000    
Direct sovereign debt
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Total exposure to asset backed securities 0    
State and political subdivisions
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded 0 0  
U.S. non-agency residential mortgage-backed securities
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded   10,000,000  
Collateralized mortgage obligations
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Other-than-temporary impairment recorded $ 11,000,000    
Minimum
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Percentage change in additional house price declines 12.00%    
Maximum
     
Available-For-Sale and Held-To-Maturity-Securities [Line Items]      
Percentage change in additional house price declines 19.00%