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Fair Value (Fair Value Inputs, Assets and Liabilities, Quantitative Information) (Details) (Pricing Methods with Significant Unobservable Market Inputs (Level 3), USD $)
In Millions, unless otherwise specified
9 Months Ended 12 Months Ended
Sep. 30, 2013
Dec. 31, 2012
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Assets, fair value disclosure $ 7,380 $ 6,980
Liabilities, fair value disclosure 64 115
Derivative instruments, liabilities
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, foreign exchange contracts, liabilities 55 106
Derivative instruments, other, liabilities 9 9
Derivative instruments, assets
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, foreign exchange contracts, assets 77 113
Asset-backed securities, student loans
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 368 588
Asset-backed securities, credit cards
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 24 67
Asset-backed securities, other
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 4,350 3,994
State and political subdivisions
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 44 48
Discounted cash flows | Derivative instruments, liabilities | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Participant redemptions 7.10% 6.70%
Discounted cash flows | Asset-backed securities, student loans | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Credit spread 4.40% 6.70%
Discounted cash flows | Asset-backed securities, credit cards | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Credit spread 2.10% 7.10%
Discounted cash flows | Asset-backed securities, other | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Credit spread 1.00% 1.50%
Discounted cash flows | State and political subdivisions | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Credit spread 2.00% 1.90%
Option model | Derivative instruments, liabilities | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Volatility 13.10% 9.80%
Option model | Derivative instruments, assets | Weighted average
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Volatility 13.30% 9.80%
Significant Unobservable Inputs Readily Available [Member]
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Assets, fair value disclosure 259 [1] 343 [1]
Liabilities, fair value disclosure 64 [1] 115 [1]
Significant Unobservable Inputs Readily Available [Member] | Derivative instruments, liabilities
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, foreign exchange contracts, liabilities 55 [1] 106 [1]
Derivative instruments, other, liabilities 9 [1] 9 [1]
Significant Unobservable Inputs Readily Available [Member] | Derivative instruments, assets
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, foreign exchange contracts, assets 77 [1] 113 [1]
Significant Unobservable Inputs Readily Available [Member] | Asset-backed securities, student loans
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 13 [1] 12 [1]
Significant Unobservable Inputs Readily Available [Member] | Asset-backed securities, credit cards
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 24 [1] 67 [1]
Significant Unobservable Inputs Readily Available [Member] | Asset-backed securities, other
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 101 [1] 103 [1]
Significant Unobservable Inputs Readily Available [Member] | State and political subdivisions
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 44 [1] 48 [1]
Significant Unobservable Inputs Readily Available [Member] | Discounted cash flows | Derivative instruments, liabilities
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, other, liabilities 9 9
Significant Unobservable Inputs Readily Available [Member] | Discounted cash flows | Asset-backed securities, student loans
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 13 12
Significant Unobservable Inputs Readily Available [Member] | Discounted cash flows | Asset-backed securities, credit cards
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 24 67
Significant Unobservable Inputs Readily Available [Member] | Discounted cash flows | Asset-backed securities, other
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 101 103
Significant Unobservable Inputs Readily Available [Member] | Discounted cash flows | State and political subdivisions
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Available-for-sale securities 44 48
Significant Unobservable Inputs Readily Available [Member] | Option model | Derivative instruments, liabilities
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, foreign exchange contracts, liabilities 55 106
Significant Unobservable Inputs Readily Available [Member] | Option model | Derivative instruments, assets
   
Fair Value Inputs, Assets and Liabilities, Quantitative Information [Line Items]    
Derivative instruments, foreign exchange contracts, assets $ 77 $ 113
[1] Information with respect to these model-priced financial assets and liabilities is provided in the preceding table.