Consolidated Statement of Income (Unaudited) (USD $) In Millions, except Share data in Thousands, unless otherwise specified	3 Months Ended		9 Months Ended
	Sep. 30, 2013	Sep. 30, 2012	Sep. 30, 2013	Sep. 30, 2012
Fee revenue:
Servicing fees	$ 1,211	$ 1,100	$ 3,587	$ 3,264
Management fees	276	251	816	733
Trading services	256	232	833	767
Securities finance	74	91	283	331
Processing fees and other	66	45	192	187
Total fee revenue	1,883	1,719	5,711	5,282
Net interest revenue:
Interest revenue	643	730	2,030	2,281
Interest expense	97	111	312	365
Net interest revenue	546	619	1,718	1,916
Gains (losses) related to investment securities, net:
Net gains (losses) from sales of available-for-sale securities	6	24	11	29
Losses from other-than-temporary impairment	(8)	(4)	(8)	(50)
Losses reclassified (from) to other comprehensive income	(2)	(2)	(12)	23
Gains (losses) related to investment securities, net	(4)	18	(9)	2
Total revenue	2,425	2,356	7,420	7,200
Provision for loan losses	0	0	0	(1)
Expenses:
Compensation and employee benefits	903	916	2,855	2,922
Information systems and communications	235	211	707	610
Transaction processing services	185	170	551	523
Occupancy	113	115	343	349
Claims resolution	0	(362)	0	(362)
Acquisition and restructuring costs	30	28	74	86
Professional services	98	89	280	266
Amortization of other intangible assets	53	46	160	145
Other	105	202	376	483
Total expenses	1,722	1,415	5,346	5,022
Income before income tax expense	703	941	2,074	2,179
Income tax expense	163	267	491	588
Net income	540	674	1,583	1,591
Net income available to common shareholders	$ 531	$ 654	$ 1,557	$ 1,551
Earnings per common share:
Basic (per share)	$ 1.20	$ 1.39	$ 3.46	$ 3.23
Diluted (per share)	$ 1.17	$ 1.36	$ 3.40	$ 3.19
Average common shares outstanding (in thousands):
Basic (in shares)	442,860	472,355	449,742	479,536
Diluted (in shares)	452,154	480,010	458,392	485,813
Cash dividends declared (in dollars per share)	$ 0.26	$ 0.24	$ 0.78	$ 0.72