XML 28 R86.htm IDEA: XBRL DOCUMENT v2.4.0.6
Acquisition and Restructuring Costs (Narrative) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended 29 Months Ended 3 Months Ended 12 Months Ended 26 Months Ended 3 Months Ended 12 Months Ended 3 Months Ended 12 Months Ended 16 Months Ended 3 Months Ended 12 Months Ended 3 Months Ended 6 Months Ended
Mar. 31, 2013
Mar. 31, 2012
Mar. 31, 2013
Business Operations And Information Technology Transformation Program
Mar. 31, 2012
Business Operations And Information Technology Transformation Program
Dec. 31, 2012
Business Operations And Information Technology Transformation Program
Dec. 31, 2011
Business Operations And Information Technology Transformation Program
Dec. 31, 2010
Business Operations And Information Technology Transformation Program
Mar. 31, 2013
Business Operations And Information Technology Transformation Program
Mar. 31, 2013
Business Operations And Information Technology Transformation Program
Involuntarily Terminated [Member]
employees
Dec. 31, 2012
Business Operations And Information Technology Transformation Program
Involuntarily Terminated [Member]
employees
Dec. 31, 2011
Business Operations And Information Technology Transformation Program
Involuntarily Terminated [Member]
employees
Dec. 31, 2010
Business Operations And Information Technology Transformation Program
Involuntarily Terminated [Member]
employees
Dec. 31, 2012
Business Operations And Information Technology Transformation Program
Involuntarily Terminated [Member]
employees
Mar. 31, 2012
Expenses Control Measures
Dec. 31, 2012
Expenses Control Measures
Dec. 31, 2011
Expenses Control Measures
Mar. 31, 2013
Expenses Control Measures
Involuntarily Terminated [Member]
employees
Dec. 31, 2012
Expenses Control Measures
Involuntarily Terminated [Member]
employees
Dec. 31, 2011
Expenses Control Measures
Involuntarily Terminated [Member]
employees
Mar. 31, 2013
Expenses Control Measures
Involuntarily Terminated [Member]
employees
Mar. 31, 2013
Expenses Control Measures - Additional Targeted Staff Reductions
Dec. 31, 2011
Expenses Control Measures - Additional Targeted Staff Reductions
Mar. 31, 2013
Expenses Control Measures - Additional Targeted Staff Reductions
Involuntarily Terminated [Member]
employees
Dec. 31, 2012
Expenses Control Measures - Additional Targeted Staff Reductions
Involuntarily Terminated [Member]
employees
Mar. 31, 2013
Expenses Control Measures - Additional Targeted Staff Reductions
Involuntarily Terminated [Member]
employees
Business Acquisition [Line Items]                                                  
Acquisition costs $ 15 $ 13                                              
Restructuring charges, net $ (1) $ 8 $ 8 $ 15 $ 67 $ 133 $ 156 $ 364           $ (7) $ (1) $ 120         $ (9) $ 133      
Expected number of positions eliminated                 148 164 530 1,400 2,242           442         630  
Percent of actual number of positions eliminated                       5.00%                          
Actual number of positions eliminated                 36 697 782 550 2,065       6 363 15 384     413 40 453