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Acquisition and Restructuring Costs (Narrative) (Details) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended 3 Months Ended 9 Months Ended 12 Months Ended 9 Months Ended 3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Business Operations And Information Technology Transformation Program [Member]
Sep. 30, 2012
Business Operations And Information Technology Transformation Program [Member]
employees
Dec. 31, 2011
Business Operations And Information Technology Transformation Program [Member]
employees
Dec. 31, 2010
Business Operations And Information Technology Transformation Program [Member]
employees
Sep. 30, 2012
Expenses Control Measures [Member]
employees
Sep. 30, 2011
Expenses Control Measures [Member]
employees
Sep. 30, 2012
Pre-Tax Restructuring Charges [Member]
Business Operations And Information Technology Transformation Program [Member]
Dec. 31, 2011
Pre-Tax Restructuring Charges [Member]
Expenses Control Measures [Member]
Sep. 30, 2012
Pre-Tax Restructuring Charges [Member]
Expenses Control Measures [Member]
Sep. 30, 2012
Employee Severance [Member]
Business Operations And Information Technology Transformation Program [Member]
employees
Sep. 30, 2012
Involuntarily Terminated [Member]
employees
Sep. 30, 2012
Involuntarily Terminated [Member]
Business Operations And Information Technology Transformation Program [Member]
employees
Business Acquisition [Line Items]                                
Additional restructuring-related accruals     $ 48     $ 48 $ 133 $ 156     $ 337 $ 120 $ (3)      
Number of employees involuntarily terminated           472 530 1,400 357 442       1,930 372 1,804
Percentage of global workforce               5.00%                
Restructuring charges, net $ 15 $ 66 $ 45 $ 75 $ 0 $ 48